IT Support Analyst II

Astrana Health Inc
  • Tustin, CA
    17 days ago

    Job Description

    About the Role

    The IT Support Analyst II serves as the first point of contact for end-user technical support, delivering timely and effective solutions to hardware, software, network, and system-related issues. This role is ideal for an IT professional with at least two years of experience and knowledge in a medium to large enterprise environment supporting 750+ users. The successful candidate will provide exceptional customer service, troubleshoot technical issues, escalate complex problems as needed, and help ensure the reliable operation of critical technology systems across the organization.

    Our Values:

    • Put Patients First
    • Empower Entrepreneurial Provider and Care Teams
    • Operate with Integrity & Excellence
    • Be Innovative
    • Work As One Team

    Numbers & Facts

    LocationTustin, CA

    Skills

    • Analysis Skillsunmatched
    • Customer Support/Serviceunmatched
    • Entrepreneurshipunmatched
    • Help Deskunmatched
    • Identify Issuesunmatched
    • Network Systemsunmatched
    • System Operationsunmatched
    • Technical Deliveryunmatched
    • Technical Operationsunmatched
    • Technical Supportunmatched
    • Time Managementunmatched

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