Electrical Engineer Jobot
Dallas, TX7 days ago
- $100,000–$130,000 Per Year
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Skills
- Business Solutionsunmatched
- CCIE - Cisco Certified Internetwork Expertunmatched
- CCNA - Cisco Certified Network Associateunmatched
- Cloud Computingunmatched
- Communication Skillsunmatched
- CompTIA - Computing Technology Industry Associationunmatched
- CompTIA Security+unmatched
- Computer Workstationsunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Equipment Maintenance/Repairunmatched
- File Serverunmatched
- Identify Issuesunmatched
- Information Technology & Information Systemsunmatched
- Interpersonal Skillsunmatched
- Local Area Network (LAN)unmatched
- MCITP - Microsoft Certified IT Professionalunmatched
- MCSA - Microsoft Certified Systems Administratorunmatched
- MCSE - Microsoft Certified Systems Engineerunmatched
- Maintenance Servicesunmatched
- Microsoft Active Directoryunmatched
- Microsoft Exchange Serverunmatched
- Microsoft Product Familyunmatched
- Microsoft Windows Serverunmatched
- Multitaskingunmatched
- Network Administration/Managementunmatched
- Network Designunmatched
- Network Monitoringunmatched
- Network Securityunmatched
- Network Softwareunmatched
- Network System Hardwareunmatched
- Onboardingunmatched
- Organizational Skillsunmatched
- Post-Salesunmatched
- Pre-Salesunmatched
- Presentation/Verbal Skillsunmatched
- Problem Solving Skillsunmatched
- Proposal Writingunmatched
- RMONunmatched
- Salesunmatched
- Sales Managementunmatched
- Sales Supportunmatched
- Sales/Support Engineering (SE)unmatched
- Security Monitoringunmatched
- Software Administrationunmatched
- Systems Administration/Managementunmatched
- Team Playerunmatched
- Technical Analysisunmatched
- Technical Leadershipunmatched
- Technical Presentationunmatched
- Technical Supportunmatched
- Time Managementunmatched
- Training/Teachingunmatched
- VoIP (Voice over IP)unmatched
- Writing Skillsunmatched
Description
Summary
Our client is a leading IT Solutions Company (Managed Services Provider or MSP) located in Rockwall, TX and they are in need of a IT Support Engineer / Level III Technician, who is proficient in networking. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a client’s business needs.
Duties & Responsibilities
Duties & Responsibilities
- Work with sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
- Deploying and managing Windows Servers and Active Directory
- Designing Local Area Networks
- Implementing and monitoring network security
- Optimizing and maintaining network software and hardware
- Building and deploying file servers and cloud computing solutions
- Configuring and deploying VOIP solutions
- Performing network infrastructure troubleshooting
- Manage Microsoft Exchange Server
- Telephone solutions
- Monitors alert systems and take appropriate action as per guidelines.
- Ability to use various messages in an event log to affect repairs.
- Receive escalated service requests requiring an enhanced response.
- New User On-boarding
- MUST have worked in an MSP environment in the past.
- Minimum of 4 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
- Three years of experience in a client-facing environment such as sales engineering
- Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
- Possesses strong organizational and time-management skills
- Experience writing proposals for and implementation of technical solutions to fulfill business needs
- Results-oriented, self-motivated, energetic, professional, reliable, and a team player
- Strong understanding of technology and business productivity systems
- Experience with RMM (remote monitoring and management)
- Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
- Sales training experience is a plus
- CompTIA Net+ and/or CompTIA Security+
- MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
- CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.
Numbers & Facts
| Location | Rockwall, Texas |
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