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Skills
Application Programming Interface (API)unmatched
Computer Securityunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Endpoint Securityunmatched
IT Service Management (ITSM)unmatched
Identify Issuesunmatched
Maintain Complianceunmatched
Multiplatform/Cross-Platformunmatched
Operational Supportunmatched
Security Infrastructureunmatched
ServiceDeskunmatched
Surveillanceunmatched
System Integration (SI)unmatched
Systems Administration/Managementunmatched
Technical Supportunmatched
Description
IT SUPPORT SERVICES SPECIALISTLocation: Port Chester, NY 10573Duration: 12+ MonthsThis role supports operational IT services, security tools, and cross-platform integrations across municipal departments.Responsibilities:- Manage ITSM tools (ServiceDesk Plus)
- Support endpoint security platforms
- Administer MFA systems
- Support surveillance systems (Genetec, cameras)
- Maintain documentation and compliance records
- Assist with system integrations
Required Skills:- IT service management tools
- Security tools (EDR/XDR)
- Identity and access tools
- Strong troubleshooting skills
Required Certifications & Platform Experience:- Certifications are preferred, strong platform experience required.
Experience with:- CrowdStrike, Cortex, ThreatDown
- Duo, YubiKey
- Genetec, iPro
- API integrations