Application Programming Interface (API), Computer Security, Customer Support/Service, Documentation, Endpoint Security, IT Service Management (ITSM), Identify Issues, Maintain Compliance, Multiplatform/Cross-Platform, Operational Support, Security Infrastructure, ServiceDesk, Surveillance, System Integration (SI), Systems Administration/Management, Technical Support
IT SUPPORT SERVICES SPECIALISTLocation: Port Chester, NY 10573Duration: 12+ MonthsThis role supports operational IT services, security tools, and cross-platform integrations across municipal departments.Responsibilities:- Manage ITSM tools (ServiceDesk Plus)
- Support endpoint security platforms
- Administer MFA systems
- Support surveillance systems (Genetec, cameras)
- Maintain documentation and compliance records
- Assist with system integrations
Required Skills:- IT service management tools
- Security tools (EDR/XDR)
- Identity and access tools
- Strong troubleshooting skills
Required Certifications & Platform Experience:- Certifications are preferred, strong platform experience required.
Experience with:- CrowdStrike, Cortex, ThreatDown
- Duo, YubiKey
- Genetec, iPro
- API integrations
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Compu-Vision Consulting Inc.