IT Support SpecialistDo you enjoy solving technology problems, helping people, and working in a hands-on environment?We're looking for an IT Support Specialist to provide frontline technical support to employees across four municipal organizations. This role is ideal for someone who enjoys variety, wants to make a direct impact, and doesn't want to sit behind a desk all day.Important: This is a fully on-site position. You'll regularly travel between four city locations to support employees, troubleshoot issues, deploy equipment, and help keep essential public services running smoothly. Remote work is not available. What You'll DoRespond to help desk tickets and technical support requestsTroubleshoot hardware, software, network, and mobile device issuesDeploy and configure desktops, laptops, printers, and other technologySupport Microsoft Windows, Active Directory, Microsoft 365, and related systemsAssist with video conferencing, VoIP phones, and access control systemsWork directly with employees to deliver outstanding customer serviceHelp maintain secure, reliable technology environmentsWhat We're Looking ForAssociate degree in Information Technology or equivalent experienceAt least 2 years of desktop support, help desk, or IT support experienceExperience supporting Windows environmentsStrong troubleshooting and customer service skillsBasic networking knowledge (TCP/IP, connectivity troubleshooting, etc.)Valid driver's license and ability to travel between city locationsPreferred:A+, Network+, MCP, or similar certificationsExperience with Active Directory, PowerShell, VMware, or Microsoft 365 administrationWhy Join Us?Diverse technology environmentOpportunity to support multiple organizations and departmentsMeaningful public-sector work that directly serves local communitiesCollaborative team environmentStable, full-time position with excellent benefitsSalary: $67,394 - $71,153Location: City of ClaytonSchedule: Monday - Friday, 8:00 am to 5:00 pm, On-Site
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