ResponsibilitiesProvide technical support for hardware, software, and network‑related issuesTroubleshoot computers, mobile devices, printers, and other IT equipmentInstall and configure laptops, workstations, and user accountsSupport company systems including email, collaboration tools, and business applicationsManage and respond to support tickets while documenting resolutionsAssist with employee onboarding and offboarding accessMaintain IT equipment inventory and coordinate repairs or replacementsSupport system updates, upgrades, and IT‑related projectsRequirementsExperience in IT support, helpdesk, or systems administrationStrong troubleshooting and problem‑solving skillsExperience working with Microsoft products and cloud‑based systemsExcellent communication and organizational skillsAbility to manage multiple priorities with strong attention to detailPreferred QualificationsExperience with ServiceTitan or similar field‑service software platformsExperience with Microsoft products, including the O365 Administrative platformKnowledge of IT onboarding/offboarding procedures and ticketing systemsFamiliarity with basic networking, hardware setup, and software deploymentsExperience creating process documentation or training materialsMicrosoft certifications preferredITIL certification preferredAdditional RequirementsAbility to travel up to 25% nationwide#J-18808-Ljbffr