NewDesktop Support Technician (Onsite | Contract to Hire) Vaco LLCDesktop Support Technician (Onsite | Contract to Hire)Lakewood, CO$28–$29Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure.
NewIT Support Technician Vaco LLCIT Support TechnicianLakewood, CO$28–$29Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to: the individual’s skill sets, experience and training; licensure and certification requirements; office location and other geographic considerations; other business and organizational needs. This role focuses on ensuring optimal hardware/software performance, supporting end-users, and maintaining smooth daily operations in a high-paced, patient-focused environment.
Tier I IT Help Desk Technician Julie HaganTier I IT Help Desk TechnicianDenver, Colorado$25–$27 / hourAn entry-level IT support professional is needed to provide technical assistance to internal staff and ensure reliable day-to-day operation of systems and devices. Set up, configure, and maintain end-user devices including computers, mobile devices, printers, monitors, and communication equipment.
Help Desk Technician MetroSysHelp Desk TechnicianDenver, ColoradoThis role will function as an extension of the client’s internal IT team, leveraging the client’s existing help desk infrastructure and ticketing systems to provide day-to-day technical support and device lifecycle management. The ideal candidate is comfortable working in both Mac and Windows environments, has strong Microsoft 365 and Azure administration experience, and is experienced with ManageEngine ServiceDesk Plus.
NewHelp Desk Technician (TS/Q Clearance Required) GD Information TechnologyHelp Desk Technician (TS/Q Clearance Required)Denver, ColoradoIn this role, a typical day will include: • Collaborating with the Department of Energy to solve simple to complex IT issues Assisting and supporting end-users with technical issues and questions related to software systems and applications to include but not limited to, MS Operating Systems, Microsoft Office 365, VMWare and specialized DOE applications via multiple support channels including phone, email, chat sessions, web forms, and other communication methods available. • Applying basic troubleshooting, issue isolation & diagnostic techniques to identify technical problems, investigate causes, and recommend solutions, or escalate tickets in accordance with existing SOPs, work instructions & knowledge articles • • Your success will be measured through satisfactory attainment of customer service level agreements.
Help Desk Support Technician Prime Data CentersHelp Desk Support TechnicianDenver, ColoradoAll applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances. The Help Desk Support Technician is the first line of technical support for Prime Data Centers employees across on-site and remote locations.
Tier II IT Help Desk Technician Julie HaganTier II IT Help Desk TechnicianDenver, Colorado$32–$35 / hourThis role is suited for an experienced IT professional who provides advanced technical support and serves as an escalation point for more complex user issues. The position focuses on maintaining stable IT operations, resolving challenging problems, and supporting a wide range of technologies across the organization.
NewHelp Desk Technican ConsultNetHelp Desk TechnicanAurora, CORemoteFor over 25 years, we have connected thousands of consultants with meaningful roles through a personal, communication-driven approach, partnering with a diverse client base to build high-performing teams and create lasting impact. The Help Desk Technician provides first-line technical support for end users by resolving hardware, software, account, and Microsoft 365 issues.
IT Service Desk Technician PAR Electrical Contractors, LLCIT Service Desk TechnicianAurora, Colorado$50,000–$70,000 / yearFull timePAR Electrical Contractors, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. PAR Electrical Contractors, LLC will only use E-Verify once you have accepted a job offer and completed the Form I-9. A subsidiary of Quanta Services, Inc. (NYSE:PWR), PAR is one of the founding members of Quanta Services and among the largest union contractors in the U.S. PAR’s employees are the reason for the success of our company.
NewIT Service Desk Technician II - Denver International Airport City and County of DenverIT Service Desk Technician II - Denver International AirportDenver, CO$26–$29 / hourAs an IT Service Desk Technician II, you will have the opportunity to:* Provides customer-focused technical support by helping customers over the phone, taking pride in troubleshooting issues, and finding satisfaction in resolving problems that improve the user's experience.* Provides help desk support for desktop hardware, software, voice, video, and data systems by assisting customers over the phone, documenting issues, troubleshooting remotely, testing, adjusting, resolving, and processing tickets for resolution or escalation.* ## IT Service Desk Technician II – Denver International AirportApplylocations: Denver International Airporttime type: Full timeposted on: Posted Todaytime left to apply: End Date: July 2, 2026 (7 days left to apply)job requisition id: R0081599# About Our JobWith competitive pay, great benefits, and endless opportunities, working for the City and County of Denver means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise.
NewService Desk Tier I & II Technician InceedService Desk Tier I & II TechnicianCastle Rock, COReferrals increase your chances of interviewing at Inceed by 2xGet notified about new Service Desk Technician jobs in Castle Rock, CO.We are Inceed, a staffing direct placement firm who believes in the possibility of something better. You'll be the first point of contact for technical support requests, helping users troubleshoot hardware and software issues, maintain efficient workflows, and improve how the organization leverages its IT systems.
IT Service Desk Technician InfleqtionIT Service Desk TechnicianLouisville, COThe ideal candidate has strong troubleshooting skills, excellent communication, calm demeanor, and a commitment to delivering high-quality support while maintaining accurate documentation. Assist with user account management, including password resets, permissions, and access requests (e.g., Active Directory, Microsoft 365).
NewHelp Desk Support Specialist Insight GlobalHelp Desk Support SpecialistEnglewood, CO$17–$20 / hourThe engagement includes 5–6 week period where you will be fully focused on deploying laptops to end users, followed by ongoing onboarding and basic support activities for the remainder of the 3 month contract. A client of Insight Global is looking for Help Desk support to oversee a large‑scale laptop rollout and device onboarding initiative.
IT Service Desk Technician Quanta Services IncIT Service Desk TechnicianAurora, CO$50,000–$70,000 / yearPAR Electrical Contractors, LLC participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. PAR Electrical Contractors, LLC will only use E-Verify once you have accepted a job offer and completed the Form I-9. A subsidiary of Quanta Services, Inc. (NYSE:PWR), PAR is one of the founding members of Quanta Services and among the largest union contractors in the U.S. PAR's employees are the reason for the success of our company.
Service Desk L1 Sharp Solutions IncService Desk L1Denver, COFull timeService Desk (Tier 1) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The ideal candidate is a self-starter with excellent analytical and problem-solving skills, flexibility, good judgment, ability to work through challenges with all types of customers and has the ability to work within a diverse team and deliver on site or via a remote location.
Service Desk L1. Sharp Solutions IncService Desk L1.Denver, COFull timeService Desk (Tier 1) staff shall receive, diagnose, distribute, and track the status of service requests for assistance regarding any service the USGS has (IT related and Non-IT Related) via the provided Service Desk support management tool (currently Remedy). The ideal candidate is a self-starter with excellent analytical and problem-solving skills, flexibility, good judgment, ability to work through challenges with all types of customers and has the ability to work within a diverse team and deliver on site or via a remote location.
Patient Service/Front Desk Coordinator MyEyeDr.Patient Service/Front Desk CoordinatorLakewood, CO$16–$19 / hourFull timeOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Patient Service/Front Desk Coordinator MyEyeDr IncPatient Service/Front Desk CoordinatorLakewood, CO$16–$19 / hourOur trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives.
Customer Care Technician 1 Kiosk Information SystemsCustomer Care Technician 1Louisville, COWith 30 years of experience and 250,000+ kiosks deployed, KIOSK is a market leader and trusted partner of Top 100 Retailers and Fortune 500 clients delivering proven expertise in design engineering and manufacturing, application development, integration, and comprehensive support services. By listening to a description of the problem and accessing information about the specific system or application the user is trying to operate, the technician endeavors to guide the customer to troubleshoot software and hardware failures when related to kiosk computers and components.
NewIT Support Technician SRS AcquiomIT Support TechnicianDenver, CO$31.25–$36.06 / hourThe ideal candidate will support internal clients, has an understanding of laptop and mobile device troubleshooting, is eager to learn and grow their skillset, and contribute to new ideas and projects in a diverse, fast-paced, deadline driven environment. Experience supporting computers running macOS (10.14 to current) and Windows 10 and 11, cloud-based email and productivity tools (Office 365 & Google G-Suite), and mobile devices running iOS.
Building Maintenance Technician I American Furniture WarehouseBuilding Maintenance Technician ICO$18–$20 / hourThe Building Maintenance Technician needs to have a good knowledge of skills including HVAC, plumbing, drywall installation, electrical, painting, and general building repair. Assist with rehabilitation of building within specified turnaround guidelines, including proficiency of specialty projects, i.e. drywall, HVAC, plumbing, electrical, etc.
Senior Network Technician JW Affinity ITSenior Network TechnicianLittleton, ColoradoFull timePhysically install network assets (i.e. switches, routers, firewalls, network tools & testing devices) in network closets and data center network cabinets including: Logically configure network switches and tools/testing devices. Work with facilities for new build outs of office spaces and new site for Network cabling Fiber, cooper, power, cabinets, racks and data closets.
Bench Technician 3-5 Years Experience Beyond It SupportBench Technician 3-5 Years ExperienceAurora, ColoradoWith over 20 years in business, we offer state-of-the-art IT support and services that allow our clients to get ahead of the competition and drive revenues. We’re looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients’ hardware running smoothly and efficiently.
Bench Technician 3-5 Years Experience BEYOND IT SUPPORT LLCBench Technician 3-5 Years ExperienceAurora, COWork closely with help desk and field technicians to support client needs and share technical insights. We’re looking for a skilled Bench Technician with 3-5 years of experience to help us keep our clients’ hardware running smoothly and efficiently.
Now Hiring IT and Telecom Field Technicians HARDY INDUSTRIESNow Hiring IT and Telecom Field TechniciansArvada, COThis role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. AMG Tech Support is seeking skilled, driven technicians to support our growing national client base.
Field Service Technician - Denver, CO GLORYField Service Technician - Denver, CODenver, CORemote$20–$27 / hourShould an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role. Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM’s or copier machines experience is preferred.
IT Service Delivery Field Technician Guild Mortgage CompanyIT Service Delivery Field TechnicianGreenwood Village, CO$27.07–$38.07 / hourThe IT Service Delivery Field Technician is a customer-focused technical expert responsible for delivering high-quality customer service support and infrastructure services to retail branch locations and corporate users. Regularly required to accurately perceive, distinguish and interpret information received visually and through audio; e.g., words, numbers and other data broadcasted aloud/viewed on a screen, as well as print and other media.
Now Hiring IT and Telecom Field Technicians Hardy IndustriesNow Hiring IT and Telecom Field TechniciansCommerce, ColoradoHardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist. This role goes far beyond basic helpdesk tasks — one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
IT Service Technician Govcio LLCIT Service TechnicianCentennial, ColoradoOther specific duties include the following: Provide on-call support by identifying, researching and resolving technical problems received via the ServiceNow ticketing system. Interact with network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problems.
NewSchool Based Registered Behavior Technician (RBT) The Stepping Stones Group LLCSchool Based Registered Behavior Technician (RBT)Aurora, CO$25–$30 / hourCenter-Based ABA Therapy. Summer Intensive Program.
IT Support Technician II Judge GroupIT Support Technician IIEnglewood, CO$25–$31.72 / yearAddress/resolve IT incidents/service request and/or escalate to the appropriate upper Tier IT teams when necessary; promptly enter / prioritizes/track/ monitor/ update and follow-up/ close all tickets received via the IT Service Desk tracking system, telephone calls and/or Client personnel “walk-ups”. . -Responsible for the setup, configuration, repair, break/fix, moves/add/changes and integration of new and existing computing hardware, software, networking, and other computer-related technologies and peripherals.
IT Support Technician II Point Solutions GroupIT Support Technician IIEnglewood, COContractorYou will be responsible for maintaining, troubleshooting, and supporting a wide range of IT systems, ensuring seamless day-to-day operations across hardware, software, and networked environments. This role is ideal for someone with strong technical troubleshooting skills, a proactive mindset, and a passion for delivering exceptional end-user support.
Level 2 Field Technician Compucom StaffingLevel 2 Field TechnicianDenver, CO$18.75–$25 / hourRhode Island Applicants : THE COMPANY IS SUBJECT TO CHAPTERS 29-38 OF TITLE 28 OF THE GENERAL LAWS OF RHODE ISLAND, AND IS THEREFORE COVERED BY THE STATE'S WORKERS' COMPENSATION LAW. Our client is currently seeking a qualified Level 2 Field Technician to join their team in Denver, CO and provide end-user support.
Behavioral Health Technician OCD Anxiety CentersBehavioral Health TechnicianEnglewood, COWe strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. Facilitates groups within the IOP and helps maintain a professional environment for clients, including collecting homework, clinical documentation, and providing feedback to primary therapists.
Part-Time- Field Service Technician- Truck Required Valet Living LLCPart-Time- Field Service Technician- Truck RequiredWestminster, COThis role is ideal for someone who enjoys working independently, staying physically active, and taking pride in keeping things running the right way. We're hiring Field Services Technicians to help maintain clean, safe, and well-kept apartment communities during daytime hours.
Pest Technician / Experienced Pest Control Tech (Denver South) Senske Services CareerPest Technician / Experienced Pest Control Tech (Denver South)Englewood, ColoradoPest Technicians are trained to identify and alert customers of additional service offerings that provide value to the customer, helping with sales to current customers, and expanding our services to new customers. Our Techs serve as problem solvers for customers by utilizing our in-depth training program to decide on the most efficient and best overall solution for each customer's unique needs.
Behavior Technician (BT/RBT) The Stepping Stones Group LLCBehavior Technician (BT/RBT)Aurora, CO$23–$30 / hourWhat You'll DoDeliver 1:1 ABA therapy sessions under BCBA supervisionUse play, movement, and creativity to engage childrenCollect accurate session data and progress notesApply feedback and coaching to strengthen clinical skillsCollaborate with teammates and supervisors to support each child's successHelp maintain a safe, organized, and engaging therapy environmentHow Success Is MeasuredSuccess in this role is defined by:Consistent, compassionate engagement with childrenAccurate data collection and follow-throughOpenness to feedback and skill developmentTeam collaboration and reliabilityProfessionalism and positive attitude____ Pay Ranges (Based on Education & Experience)High School Diploma / Associate's Degree: $21.00 - $26.00/hourBachelor's Degree: $22.00 - $26.00/hourAdditional factors that may increase starting pay include:Prior experience working in ABA or related behavioral health settingsHigher levels of education or relevant courseworkFluency in additional languages that support the families we serveAdvanced certifications or specialized training (e.g., RBT certification)____ QualificationsMinimum age of 18High School diploma or GED requiredAbility to meet the physical demands of the role, including:Lifting and carrying up to 50 lbsBending, kneeling, squatting, and transitioning between activities and locations throughout the sessionResponding appropriately to challenging behaviors, which may include aggression, elopement, or self-injurious behaviorsReliable transportation and valid driver's licenseWillingness to support coverage at nearby centers if neededNo prior ABA experience required - we train you____ Experience That Transfers WellChildcare or education (nanny, preschool teacher, tutor, paraprofessional)Special education, psychology, sociology, or related studiesMental health or human services rolesCamp counselor, volunteer, or youth program experience____ Why CAS Is DifferentWe intentionally design BT roles that:Offer stability without burnoutProvide real training-not just shadowingCreate clear paths for growth and advancementRecognize and reward your impact____ Not Ready to Make the Jump - but Know Someone Who Is? The CAS ExperienceWhat working as a Center-Based Behavior Technician looks likeSchedule & StabilityFull-time, center-based roleMust be comfortable providing a portion of services in home and/or community settings, as needed to meet MassHealth requirementsPredictable weekday schedulesGuaranteed hours, even if sessions are rescheduledConsistent routines and team collaborationTraining, Support & GrowthPaid onboarding and hands-on trainingOngoing supervision from experienced BCBAsPaid RBT certification (training, exam, and supervision included)Tuition reimbursement and professional development opportunitiesClear skill-based pathways for advancementRegular feedback and coaching to help you growRecognition & Team CulturePerformance-based pay increases every 6 monthsAnnual bonuses for eligible BTs and RBTsTeam appreciation weeks, celebrations, and local eventsA culture built on teamwork, inclusion, and encouragement____ Role OverviewAs a Center-Based Behavior Technician, you'll work directly with young children (typically ages 18 months-6 years) to support skill development through play-based, individualized ABA therapy.
Part-Time: Learning Resource Technician Aims Community CollegePart-Time: Learning Resource TechnicianCOMonitor operations of the Learning Commons Tech Desk for all open hours including in person and virtual services, days, evenings, and/or weekends, including assisting with check-out/check-in of items, receiving and forwarding requests for materials. Tuition waiver for employee on Aims courses Access to the PERC (Aims gym) for employee & one guest Aims Discount program Free parking on all campuses PERA employer (see www.copera.org for comprehensive benefits).
NewInformation Systems Technician U.S. NavyInformation Systems TechnicianParker, COKey Responsibilities As an Information Systems Technician, design, operate, secure, and restore networks, servers, and communication systems that support naval operations; as a Cryptologic Technician Networks specialist, conduct offensive and defensive cyber operations, investigate and track adversary activity, and help protect Navy networks and critical systems; as an Intelligence Specialist, collect and analyze information on adversaries, environments, and weather and create intelligence products and briefings for commanders. Pathways, Training & Advancement Recruit Training followed by Class A School in an information warfare specialty, such as IT or CTN at information warfare training sites and IS at intelligence training commands; advanced C schools and follow on training in areas such as cyber operations, network defense, digital forensics, signals analysis, targeting, imagery, language, and mission systems; progressive advancement based on qualifications, performance, and warfare pins such as Information Warfare and platform specific warfare designations.
NewProduction Technician FIRST RFProduction TechnicianBoulder, COThe employee must be able to perform repetitive tasks throughout the workday; including being able to occasionally walk, reach with hands and arms, kneel, and crouch. Design and build test fixtures, troubleshoot, and test electrical circuits, conduct tests, record data, and summarize results.
NewHardware Technician GD Information TechnologyHardware TechnicianAurora, ColoradoReceived Unit Commander (first O-4/Field Grade commander in chain of command) written authorization and approval to participate in DoW SkillBridge Program prior to start of the fellowship. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community.
Warehouse Technician Setpoint Systems CorporationWarehouse TechnicianLittleton, COFull timeKitting & Manufacturing Support: Execute precise material picking and staging for project kits and our Panel Fabrication shop, ensuring our field teams have exactly what they need to succeed. Documentation & Vendor Liaison: Act as a critical bridge between Setpoint and our vendors to secure, review, and process all necessary documentation , efficiently resolving shipment issues, missing paperwork, or lead-time hurdles.
Eligibility Technician I - Assistance Payments - Fort Lupton Weld County ColoradoEligibility Technician I - Assistance Payments - Fort LuptonCO$26.56–$34.53 / hourAttend team meetings and participate in department updates and training, including viewing recordings for division or department updates and reading county wide messaging. Demonstrates accuracy and thoroughness and exemplify personal accountability in the learning process by researching available resources including desk aids, rules, and statues.
Slot Technician II [1002 AC Decatur] Arizona Charlie'sSlot Technician IIBoulder, ArizonaYou are responsible for the repair, maintenance, and troubleshooting of all slot machines, slot systems, and related equipment, directly contributing to the overall guest experience and operational efficiency. Walk the casino floor to ensure all slot machines and bill validators are operational; perform light maintenance including signage and bulb replacement.
Registered Veterinary Technician Petco Animal Supplies, Inc.Registered Veterinary TechnicianCO$18.75–$30.25 / hourEssential Job Functions: The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation: Greet clients and patients arriving for appointments or walk-ins and escort into an exam room, obtain weight and vital signs (temperature, pulse, respirations, pain score, body condition score), record all in the electronic medical record, and begin documentation of the patient visit in the electronic medical record by obtaining and recording a thorough patient history. Prepare patients for surgical and dental procedures, safely support induction and monitoring of anesthetized patients including checking and recording vital parameters (under direction of the veterinarian), monitor patients during recovery, and prepare them for discharge to owner or transfer to an overnight care facility as needed.
Data Center Operations Technician II Flexential CorpData Center Operations Technician IICentennial, CO$24–$27 / hourExhibit clear understanding of critical infrastructure, including power systems (e.g., one-line diagrams), fire suppression, and cooling systems; confidently answers complex customer questions and articulates alerts and anomalies. A Data Center Technician II must be able to demonstrate the ability to represent Flexential, both professionally and technically, during interactions with customers and internal resources in a calm and professional manner.
Managed Services Engineer Beyond It SupportManaged Services EngineerAurora, ColoradoThe engineer will collaborate with clients to understand their technical needs, provide support for cloud services and security implementations, and contribute to project documentation. Network Design and Implementation : Designing and deploying robust network solutions tailored to client needs, including LAN, WAN, and VPN configurations.
Managed Services Engineer BEYOND IT SUPPORT LLCManaged Services EngineerAurora, COThe engineer will collaborate with clients to understand their technical needs, provide support for cloud services and security implementations, and contribute to project documentation. Network Design and Implementation: Designing and deploying robust network solutions tailored to client needs, including LAN, WAN, and VPN configurations.
Senior IT Manager Exxel OutdoorsSenior IT ManagerBroomfield, CO$105,000–$120,000 / yearIn addition, this role partners with the CFO to maintain our technology roadmap and set information technology strategies for critical areas including data security, disaster recovery/business resumption, server management, data warehouse utilization, ERP Cloud management, reporting and AI tools, hardware lifecycle management, etc., along with assessing new solutions for employee and consumer facing technologies and telecommunications. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
Senior IT Manager (Broomfield, CO) Exxel OutdoorsSenior IT Manager (Broomfield, CO)Broomfield, CO$105,000–$120,000 / yearIn addition, this role partners with the CFO to maintain our technology roadmap and set information technology strategies for critical areas including data security, disaster recovery/business resumption, server management, data warehouse utilization, ERP Cloud management, reporting and AI tools, hardware lifecycle management, etc., along with assessing new solutions for employee and consumer facing technologies and telecommunications. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.