We are seeking a motivated, dependable, and customer-focused IT Support Specialist to join our growing team. This is an excellent opportunity for individuals looking to begin or develop their careers in Information Technology.
The ideal candidate is someone who enjoys troubleshooting technical issues, assisting others, and learning new technologies. Training and guidance will be provided to help the right candidate succeed.
Requirements/Responsibilities
Key Responsibilities
Provide basic technical support and assistance to employees and customers.
Troubleshoot common computer, software, hardware, and connectivity issues.
Assist with password resets, account access, and software setup.
Respond to technical support requests through email, chat, and other communication channels.
Document reported issues and resolutions accurately.
Escalate complex technical problems to senior IT personnel when necessary.
Assist with routine system updates and basic IT maintenance.
Maintain professional communication and provide excellent customer service.
Qualifications & Requirements
High school diploma or equivalent.
Basic computer skills and familiarity with Windows or macOS.
Strong communication and problem-solving abilities.
Ability to work independently in a remote environment.
Reliable internet connection and a suitable workspace.
Willingness to learn new software, systems, and technologies.
Previous IT experience is welcome but not required.
Benefits & Perks
100% Remote Work.
Flexible Part-Time Schedule.
Health Insurance.
Dental Insurance.
401(k) Retirement Plan.
Professional Development and Learning Opportunities.
Supportive and Collaborative Work Environment.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.