IT Support Specialist

Summary

The IT Support Specialist is a key member of the Mosinee School District Technology team, responsible for overseeing district hardware, software, and technical systems to ensure smooth operation across facilities. Primary duties are centered at the High School and Middle School, with ongoing collaboration across the district. We are seeking an organized, forward-thinking problem solver who is passionate about delivering effective technology solutions to support our students and staff.

Job Responsibilities

• Respond to and resolve end-user helpdesk tickets for students and staff.
• Provide technical maintenance and repair for windows laptops
• Work with maintenance staff on infrastructure work, including cabling in ceilings, mounting TVs/access points, and security camera installations.
• Perform preventive maintenance and upgrades across all district software.
• Diagnose and troubleshoot hardware, software, and network issues.
• Install, configure, upgrade, and maintain computers, network devices, and workstation software programs.
• Collaborate on PC imaging, and maintain network connections.
• Maintain classroom displays, interactive smart panels, TVs, and district PA/announcement systems.
• Serve as backup technical oversight for sound, lighting, and AV setups in the auditorium, gyms, cafeterias, and press box, including live stream large events.
• Collaborate with contracted partners to maintain printers, copiers, and phone systems.
• Perform other self-initiated or assigned duties to support IT projects.