IT Support Specialist

Responsibilities

At Reyes Beverage Group, we are committed to fostering an environment where all employees are valued, respected, and free to achieve their highest potential!

• Must reside within the Sacramento, CA area. This is a 5-day a week onsite support role.
• Schedule: Monday - Friday with flexible start times between 6-9am (Full Time: 8 hours daily, 40 weekly)
• Pay Range: $30.42 - $38.03/hourly, depending on experience (eligible for overtime compensation)
• Entry-level IT specialist position supporting our Sacramento location. Must be open to occasional travel, willing to use personal vehicle (travel reimbursement included), and required to be on call during operational business hours.
• Certified Great Place to Work 2026- 6th Consecutive Year!

Position Responsibilities:

• Support of RBG applications, including but not limited to RAS (Route Accounting & Settlement) software, selling & delivery, routing & dispatch, surveys, Print Shop, Citrix, and iPad solutions for various location(s)
• Support, troubleshoot, and resolve local hardware and network issues related to desktops, laptops, iPads, printers, mobile devices, and A/V equipment
• Manage and maintain end-user assets, including desktops, laptops, and mobile devices; oversee procurement, setup, troubleshooting, and lifecycle management
• Work with IT Service Center and other IT groups to support issues with a high degree of responsiveness; provide efficient escalation of issues where appropriate to IT team members
• Provide accurate incident & problem management reporting as required by using IT Service Center ticketing system
• Other projects or duties as assigned

Qualifications

Required Education and Experience:

• Associate's Degree with 0 to 2 years of related experience or High School Diploma/General Education Degree with 3 plus years of specific experience

Preferred Education and Experience:

• Bachelor's Degree

Essential Information for Our Employees

At the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees, and our compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Company policy prohibits discrimination and harassment against any applicant or employee based on any status or basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Please note, if you are an employee in the US moving from one position to another, you may be subject to additional background screening based on the requirements of the new role.