IT Support Technician III

Englewood, CO

Instant Apply

12 days ago

Job Description

DPP is seeking an IT Support Technician III for an opportunity with our client in the Aerospace and Defense Industry.

Work Location: Onsite in Englewood, CO
Duration: 12 months
Terms: W2 Contract

Responsibilities:

As an IT Support Technician III, you will be using your skills and expertise to provide computer, hardware, and software support to our employees.
Assist with supporting executives during high-level meetings, and presentations and ensuring devices, connectivity, and collaboration tools function seamlessly.
You'll be responsible for installing, troubleshooting, servicing, and repairing desktop/laptop computers and our network equipment, providing personal computer, hardware, and software support and installing attendant software.
You'll investigate information, network, and communications needs of our employees and make recommendations regarding software and hardware purchases to meet those needs.

Required Qualifications:

Customer/solution ownership, an overall drive for excellence.
Demonstrate strong executive presence with the ability to communicate clearly, confidently, and professionally with senior leaders.
Team focused with the capacity for knowledge sharing.
Strong written and verbal communication skills with end users.
Must have interdepartmental networking abilities and effectively build trust among all executive stakeholders.
Drive to maintain current knowledge of industry trends and potential impact on the business.
Demonstrate a customer care philosophy that ensures a high level of customer satisfaction.
Ability to understand user and business needs and translate to technical solutions.
Ability to manage small IT projects.
In-depth knowledge of current IT technical standards as related to computers, printers, network technology, drivers, software troubleshooting, VPN technologies and RSA and Video Teleconference (VTC) and other related peripherals.
Comprehensive troubleshooting skills of industry standard hardware and software products/services.
Maintain a professional presence, customerservice mindset, and ability to work independently.
Associate’s degree in a related field of study with 4 or more years of relevant experience;
Higher education may substitute for relevant experience;
Relevant experience may be considered in lieu of required education.

Physical/Mental/Emotional Requirements:

Frequently walk, sit, stand, climb stairs and steps.
Frequently repeat same hand, arm, and finger motion many times to include finger and hand dexterity.
Frequently requires vision abilities to include close, distance, depth perception, and telling the difference between colors.
Frequently requires hearing abilities to include discerning different tones and volumes.
Occasionally lifting or carrying up to 50 lbs.

Working Conditions:

Rarely exposed to outdoor elements (high/low temperatures, sun, rain/snow, etc.)
Rarely exposed to fumes or hazardous chemicals/materials.
Rarely exposed to loud noises.

Authorized US Worker - US Citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor at this time.

Interested? Learn more:
Click the apply button to learn more about this position (#26-01318).
DP Professionals (DPP) offers a range of compensation and benefits packages to our employees and their eligible dependents. DPP is a certified Woman-owned Small Business Enterprise (WBE and WOSB) with more than 25 years in the staffing industry. EOE/AA/V/D

Numbers & Facts

Location

Englewood, CO

Skills

Aerospace and Defenseunmatched
Communication Skillsunmatched
Computer Hardwareunmatched
Computer Networksunmatched
Customer Satisfactionunmatched
Customer Support/Serviceunmatched
Depth Perceptionunmatched
Desktop PCunmatched
Device Driversunmatched
Executive Assistant Skills unmatched
Hardware Administrationunmatched
Hardware Installationunmatched
Hazardous Materials/Substancesunmatched
Identify Issuesunmatched
Industry Standardsunmatched
Industry/Trade Analysisunmatched
Laptop PCunmatched
Lift/Move 50 Poundsunmatched
Management of Information Systems/Technology (MIS)unmatched
Manual Dexterityunmatched
Needs Assessmentunmatched
Network System Hardwareunmatched
PC (Personal Computer) Systemsunmatched
Peripheral Hardwareunmatched
Philosophyunmatched
Presentation/Verbal Skillsunmatched
Printersunmatched
Software Administrationunmatched
Software Installationunmatched
Technical Supportunmatched
VPN (Virtual Private Network)unmatched
Videoconferencingunmatched
Writing Skillsunmatched

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