IT Systems Administrator

Client Overview:
Our client is a prestigious, well-established law firm in New York City, known for its fast-paced, highly professional environment. The firm is seeking a detail-oriented IT Systems Administrator to support internal technology operations, user account administration, and access management. This is an opportunity to join a collaborative IT team where accuracy, accountability, and responsiveness are highly valued.

Salary/Hourly Rate:
$35/hr - $45/hr

Position Overview:
Our client is seeking an experienced IT Systems Administrator to manage user account provisioning, permissions, credentials, and access administration across on-premises and cloud-based Microsoft environments.
This position will focus heavily on employee onboarding and offboarding, Active Directory, Microsoft Entra ID, Exchange, and Intune administration. The ideal candidate will have previous experience supporting a law firm or legal services organization, with a strong understanding of the accuracy, confidentiality, and responsiveness required in a demanding professional environment.
The successful candidate will be proactive, exceptionally detail-oriented, and comfortable independently managing administrative requests while following established standard operating procedures (SOPs).
This position is fully onsite, 5 days per week, with no flexibility for remote work.

Responsibilities of the IT Systems Administrator:

• Manage user account provisioning, permissions, credentials, and access across on-premises and cloud environments.
• Execute employee onboarding and offboarding procedures in accordance with established SOPs.
• Administer Active Directory and Microsoft Entra ID, including user accounts, security groups, and permissions.
• Manage Exchange accounts and permissions across on-premises and cloud environments.
• Utilize Microsoft Intune to support user and device administration.
• Process access requests while ensuring appropriate approvals and security procedures are followed.
• Troubleshoot account access, authentication, and permissions-related issues.
• Maintain accurate documentation of account changes, access requests, and administrative procedures.
• Independently manage assigned tickets and ensure timely resolution.
• Collaborate with internal IT teams to resolve administrative issues and escalate when necessary.
• Communicate professionally with attorneys, legal staff, and internal stakeholders.
• Ensure accuracy, confidentiality, and consistency across all administrative processes.

Required Experience/Skills for the IT Systems Administrator:

• Previous IT experience within a law firm or legal services environment.
• Hands-on experience with on-premises Active Directory and Microsoft Entra ID.
• Experience administering Exchange in both on-premises and cloud environments.
• Working knowledge of Microsoft Intune and user/device administration.
• Strong experience managing user accounts, permissions, credentials, and access requests.
• Experience handling employee onboarding and offboarding processes.
• Ability to follow complex SOPs and execute administrative tasks accurately.
• Exceptional attention to detail and strong organizational skills.
• Excellent written communication and professional interpersonal skills.
• Ability to independently manage tickets, prioritize requests, and take ownership of responsibilities.
• Comfortable working fully onsite with occasional overtime.

Preferred Experience/Skills for the IT Systems Administrator:

• Previous Level 2 desktop or IT support experience.
• Experience supporting attorneys, legal staff, or senior professionals in demanding corporate environments.
• Familiarity with Microsoft 365 administration and hybrid identity environments.
• Experience managing complex user access requirements and credential administration.
• Strong troubleshooting skills related to account access and user administration.
• Experience working in environments with strict confidentiality and security requirements.

Education Requirements:

• Bachelor's degree required.

Benefits:

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

Job Wrapping ID: #LI-AJ3

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EOE/M/F/D/V/SO

Position ID: 412476