Job Description
Emerge Talent Solutions is partnering with a client to identify an experienced IT professional with strong expertise in Microsoft 365 (O365), Active Directory administration, and Microsoft Autopilot deployment. This role also includes Help Desk and end-user support responsibilities, so the ideal candidate will be comfortable working across both infrastructure administration and day-to-day technical support, ensuring secure, efficient, and reliable operations across the organization.
Essential Functions
Emerge seeks, in all of its operations, to employ individuals for available positions based on their qualifications, working knowledge, and competency. Emerge has a continuing commitment to ensure that fair and equal employment opportunities are extended to all qualified persons without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, predisposing genetic characteristics, familial status, marital status, domestic violence victim status or any other protected characteristic or based on their relationship or association with members of a protected class. Emerge is committed to diversity in its most inclusive sense.
Essential Functions
- Administer and support Microsoft 365 (O365) services, including user provisioning and deprovisioning
- Manage Active Directory administration, including user accounts, group policies, and organizational units
- Administer and support Microsoft Autopilot, including deployment and user adoption
- Implement and maintain security and access management protocols
- Support identity-related technologies and single sign-on (SSO) systems
- Troubleshoot complex infrastructure issues across enterprise environments
- Provide Help Desk support and end-user assistance, including handling support tickets and resolving desktop and application issues
- Perform user account administration and support day-to-day IT operations
- Monitor system performance and proactively resolve technical issues
- Collaborate with IT teams to ensure system security, compliance, and best practices
- Document processes, configurations, and troubleshooting procedures
- Support enterprise-level environments and multi-site infrastructure needs
- Proven hands-on experience with Microsoft 365 (O365) administration
- Strong background in Active Directory administration and Group Policy management
- Hands-on experience with Microsoft Autopilot, including administration, deployment, and user adoption
- Experience with security and access management, including identity and access provisioning
- Familiarity with identity-related technologies (e.g., Azure AD, SSO, MFA)
- Experience supporting enterprise-level environments
- Strong troubleshooting skills for complex infrastructure issues
- Experience providing Help Desk support, handling support tickets, and resolving desktop/application issues
- Excellent customer service and communication skills
- Ability to work independently and collaboratively within a team
- Combination of infrastructure administration and end-user support experience preferred
- Relevant certifications (e.g., Microsoft 365 Certified, Azure Administrator Associate) a plus
- 100% in office position, Tarrytown, NY
- Applicants must be currently authorized to work in the United States on a full-time, permanent basis
- Pay range is $30 – 40 /hour, DOE
Emerge seeks, in all of its operations, to employ individuals for available positions based on their qualifications, working knowledge, and competency. Emerge has a continuing commitment to ensure that fair and equal employment opportunities are extended to all qualified persons without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, predisposing genetic characteristics, familial status, marital status, domestic violence victim status or any other protected characteristic or based on their relationship or association with members of a protected class. Emerge is committed to diversity in its most inclusive sense.
Numbers & Facts
| Location | Tarrytown, NY |
| Industry | Business Services - Other |
| Salary | $30–$40 Per Hour |
| Company Size | 20 to 49 employees |
About Company
Emerge extends sales, marketing, and business management teams for enterprise corporations. We put exceptional people, processes, and systems into action to help our clients achieve their business goals.
We are a collection of people who care deeply about our clients, family, friends and co-workers. Working together to solve our clients’ Staffing and Managed Services needs is what drives us to work in the morning, powers us through hectic travel and keeps the wide smiles on our faces every day.
Skills
- Best Practicesunmatched
- Communication Skillsunmatched
- Computer Securityunmatched
- Customer Acquisitionunmatched
- Customer Support/Serviceunmatched
- Desktop PCunmatched
- Environmental Issuesunmatched
- Equal Employment Opportunity (EEO)unmatched
- Geneticsunmatched
- Help Deskunmatched
- Identify Issuesunmatched
- Identity Data Managementunmatched
- Information Systems/Technology IS/IT Administrationunmatched
- Information Technology & Information Systemsunmatched
- Microsoft Active Directoryunmatched
- Microsoft Product Familyunmatched
- Microsoft Windows Azureunmatched
- Operations Managementunmatched
- Performance Analysisunmatched
- Problem Solving Skillsunmatched
- Single Sign-On (SSO)unmatched
- Systems Administration/Managementunmatched
- Technical Supportunmatched
- Testingunmatched
- User Account Administrationunmatched
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