IT Systems Engineer III

Summary:

• Location: Oakland, CA
• Duration: 12 Months

Responsibilities:

• Collaborate with staff to ensure smooth and reliable operation of systems for fulfilling business objectives and processes.
• Design and deploy new systems and enhancements to existing systems ensuring compatibility and interoperability.
• Conduct research on products and solutions to justify recommendations and to support purchasing efforts. Integrate systems into larger systems and/or enterprise systems.
• Ensure system health and availability. Create and maintain documentation as it relates to configuration, mapping, processes, and service records.
• Monitor and test system performance; prepare and deliver system performance statistics and reports.
• Provide orientation and training to end users for all modified and new systems.
• Gauge the effectiveness and efficiency of existing systems; develop and implement strategies for improving or further leveraging these systems.
• Propose and create system design models, specifications, diagrams, and charts to provide direction to system programmer and development teams.
• Coordinate and perform in-depth tests, including end-user reviews, for modified and new systems.
• Support the definition of business requirements. Support the cost-benefit and return-on-investment analysis.
• Support the security audit process, system backup definition, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies.

Requirements:

• BA/BS in Computer Science, Business, or equivalent experience.
• Minimum 3 years of software or system engineering experience.

Preferred Skills:

• Proven experience in the design, development, and implementation of systems.
• Proven experience with systems planning, security principles, and general software management best practices.
• Extensive experience with core software applications.
• Proficient at software troubleshooting.
• Extensive application support experience.
• ITIL v3 knowledge.
• Advanced project management skills.
• Advanced analytical and creative problem-solving abilities.
• Able to prioritize and execute tasks in a high-pressure environment.
• Ability to conduct research into systems issues and products as required.
• Advanced skills in the system being supported.
• Good working knowledge of current software protocols and Internet standards.
• Skilled in various programming languages.
• Proficient in working knowledge of network and PC operating systems.
• High level of competence with testing, flowchart, and data mapping procedures and tools.
• Knowledge of applicable data privacy practices and laws.
• Very good written, oral, and interpersonal communication skills.
• Ability to communicate ideas in both technical and user-friendly language.
• Very good customer service orientation.
• Ability to work in a team-oriented, collaborative environment.
• Highly self-motivated and directed, with keen attention to detail.