IT Technical Specialist

Houston, TX

Instant Apply

16 days ago

Job Description

IT Technical Specialist
Houston, TX | 100% On-Site

We are looking for a hands-on IT Technical Specialist to provide Tier 1 support and serve as the primary on-site IT resource for multi-site operations. This role is a great fit for someone who enjoys troubleshooting, working directly with users, and taking ownership of technical issues while collaborating with an IT team.

Support Windows PCs, Macs, using Microsoft 365, maintaining printers, and mobile devices.
Manage help desk requests through a ticketing system.
Configure and deploy new computers and equipment.
Handle user onboarding, access changes, and offboarding.
Troubleshoot basic network, switch, and Wi-Fi issues.
Support ERP and legacy business applications.
Maintain IT documentation and escalate complex issues as needed.

Requirements

Associates Information Systems/Computer Science degree required.
Windows desktop and remote-user support experience.
Microsoft 365 and Entra ID administration experience.
Basic networking and Wi-Fi troubleshooting skills.
Strong customer-service, communication, and problem-solving skills.
ERP, Intune, PowerShell, Network+, ITIL, or manufacturing environment experience is a plus.

On-site in Houston with up to 15% travel in domestic US.

HOUWD51

Numbers & Facts

Location

Houston, TX

Skills

Administrative Skillsunmatched
Apple Macsunmatched
CompTIA Network+unmatched
Computer Scienceunmatched
Customer Support/Serviceunmatched
ERP (Enterprise Resource Planning)unmatched
Equipment Maintenance/Repairunmatched
Help Deskunmatched
ITIL (IT Infrastructure Library)unmatched
Identify Issuesunmatched
Information Technology & Information Systemsunmatched
Manufacturingunmatched
Microsoft Product Familyunmatched
Microsoft Remote Desktop Services (fka Terminal Services)unmatched
Microsoft Windows Operating Systemunmatched
Mobile Devicesunmatched
Network Administration/Managementunmatched
Network Switchingunmatched
Onboardingunmatched
Printersunmatched
Problem Solving Skillsunmatched
Wi-Fiunmatched
Willing to Travelunmatched
Windows PowerShellunmatched

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