IT Technician

Landmark Realty, LLC seeks an IT professional with a positive attitude to install, maintain, and repair our computer hardware and software systems. This role provides technical support remotely or on-site, collaborates with business partners, and works closely with senior leadership to drive growth and innovation. This is a full-time, on-site position located in Mission, Kansas. This position will require additional travel to properties located in Kansas City, Olathe, and Overland Park. 

What we offer:

• Competitive starting salary $65,000
• Housing discount
• Paid Medical Insurance, plus Dental & Vision Insurance
• Life Insurance and Short-Term Disability Insurance
• 401(k) with company match

Requirements

• Proven experience as an IT Technician or in a similar IT role.
• Strong diagnostic, problem-solving, and communication skills.
• Solid understanding of internet security and data privacy.
• Highly organized, detail-oriented, and a proactive self-starter.
• Strategic thinker with excellent time management skills.
• Experience with Yardi Systems, the Microsoft Office Suite, and email server protection.
• Familiarity with managing third-party vendor relationships.
• Working knowledge of SQL, Linux, or storage servers.
• Spanish language skills are a plus.

Responsibilities

• Create and maintain user accounts and login credentials.
• Ensure proper management of user access and security protocols.
• Configure new workstations, including peripherals and necessary applications.
• Provide guidance on system access and usage while maintaining professionalism and a positive attitude.
• Oversee company data across key systems (Autotask/Datto, SQL Server, Email Server, VOIP Server).
• Organize and manage Help Desk tickets; assign issues to the appropriate personnel.
• Troubleshoot and resolve issues with workstations, printers, and other devices.
• Replace or repair devices as needed.
• Assist with email and system security, and educate users on phishing and other threats.
• Install new network equipment and ensure network security.
• Install new camera security systems and replace cameras or other equipment as needed.
• Manage and support various software platforms, including:

• • Property Management: Yardi Voyager
  • Marketing Management: Rent Café/Site Manager
  • Document & Cloud Storage: Datto
  • Office Suite: Microsoft Office 365
  • Email Security: Mimecast
  • VOIP: Ipitomy
  • Remote Access: Pulseway
  • After Hours Support: Callmax
  • Security Systems: Annke, Dahua, Blue Iris