Itinerary Customer Service Specialist

Role OverviewWe are experiencing growth and are seeking individuals with a strong work ethic who enjoy assisting their clientele with coordinating reservations and related services, which may include accommodations, activities, transportation arrangements, and event-based services.

This role is an ideal fit for applicants who are detail-oriented, client-centered, driven, multitaskers, and are comfortable working independently in a remote environment.

Key Responsibilities• Assist clients with making personalized service arrangements• Research and compare available options to meet client preferences• Confirm reservations and ensure accuracy of details• Provide clear, professional communication via email and phone• Support updates, modifications, and service-related inquiries• Complete required training and participate in ongoing training

What We Offer• 100% remote• Flexible schedule• Supportive team culture

Qualifications• Must be authorized to work in the United States• Strong written and verbal English communication skills• Reliable internet connection and smartphone (a laptop or desktop PC is also highly recommended)• Must be a minimum of 18 years old