Itinerary Services Customer Care Advisor

Role OverviewWe are looking for dedicated applicants who take pride in assisting their clients with coordinating reservations and related services, which include but are not limited to accommodations, activities, transportation arrangements, and event-based services.

This role is best suited for candidates who are detail-oriented, client-focused, and are comfortable working independently in a remote environment.

Key Responsibilities• Assist clients with making personalized service arrangements• Research and compare available options to meet client preferences• Confirm reservations and ensure accuracy of details• Provide clear, professional communication via email and phone• Support updates, modifications, and service-related inquiries• Complete required training and participate in ongoing training

What We Offer• Fully remote • Flexible schedule• Collaborative and supportive team environment

Qualifications• Must be authorized to work in the United States• Strong written and verbal English communication skills• Reliable internet connection and smartphone (a computer is also highly recommended)• Minimum 18 years old