Itinerary Services Customer Care Advisor

Role Overview
We are looking for dedicated applicants who take pride in assisting their clients with coordinating reservations and related services, which include but are not limited to accommodations, activities, transportation arrangements, and event-based services.

This role is best suited for candidates who are detail-oriented, client-focused, and are comfortable working independently in a remote environment.

Key Responsibilities
Assist clients with making personalized service arrangements
Research and compare available options to meet client preferences
Confirm reservations and ensure accuracy of details
Provide clear, professional communication via email and phone
Support updates, modifications, and service-related inquiries
Complete required training and participate in ongoing training

What We Offer
Fully remote 
Flexible schedule
Collaborative and supportive team environment

Qualifications
Must be authorized to work in the United States
Strong written and verbal English communication skills
Reliable internet connection and smartphone (a computer is also highly recommended)
Minimum 18 years old