Job Description
Job title -IVR Test Automation Engineer (Cyara)
Work location - Charlotte NC 28273
Contract duration - 12 months
Interview mode - In person interview
Must Have Skills
Strong experience in IVR (Interactive Voice Response) Testing.
Handson experience with Cyara for IVR test automation and monitoring.
Experience in Automation Testing and test framework development.
Nice to have skills
IVR testing
Automation testing, Cyara
Detailed Job Description
Validate endtoend IVR and contact center call flows.Design, develop, and execute automated test scripts using Cyara.Perform functional, regression, integration, and user acceptance testing.Analyze test results and identify defects in IVR applications.Collaborate with developers, business analysts, and stakeholders to resolve issues.Ensure quality and performance of voice and customer interaction systems.Generate test reports and provide status updates to project teams.
Top 3 responsibilities--
Validate endtoend IVR and contact center call flows.
Design, develop, and execute automated test scripts using Cyara.
Perform functional, regression, integration, and user acceptance testing.
Work location - Charlotte NC 28273
Contract duration - 12 months
Interview mode - In person interview
Must Have Skills
Strong experience in IVR (Interactive Voice Response) Testing.
Handson experience with Cyara for IVR test automation and monitoring.
Experience in Automation Testing and test framework development.
Nice to have skills
IVR testing
Automation testing, Cyara
Detailed Job Description
Validate endtoend IVR and contact center call flows.Design, develop, and execute automated test scripts using Cyara.Perform functional, regression, integration, and user acceptance testing.Analyze test results and identify defects in IVR applications.Collaborate with developers, business analysts, and stakeholders to resolve issues.Ensure quality and performance of voice and customer interaction systems.Generate test reports and provide status updates to project teams.
Top 3 responsibilities--
Validate endtoend IVR and contact center call flows.
Design, develop, and execute automated test scripts using Cyara.
Perform functional, regression, integration, and user acceptance testing.
Numbers & Facts
| Location | Charlotte, NC |
| Industry | Other/Not Classified |
| Company Size | 100 to 499 employees |
| Year Founded | 1998 |
| Website | www.eteaminc.com |
About Company
Looking for a great job? Join eTeam. We’re looking for talented staffing professionals to join our staff. We also provide contract assignments and full-time jobs at Fortune 2000 Companies. We’ve been named one of the best companies to work for by Staffing Industry Analysts and New Jersey Business.
Skills
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