Budget Management, Budgeting, Business Development, Communication Skills, Construction, Corrective Action, Custodial Services, Customer Relations, Expense Management, Maintain Compliance, Microsoft Office, Operations Management, Order Management, Performance Reviews, Presentation/Verbal Skills, Quality Control, Quality Monitoring, Sales Management, Schedule Development, Service Delivery, Systems Administration/Management, Writing Skills
A day in the life:
The Account Manager Primary focus will be to service the existing business, operationally and financially, while maintaining relationships with existing customers and developing new business where possible.
Responsibilities:
- Interface with client management and contractors’ staff to coordinate and execute cleaning and other projects.
- Monitor to ensure quality control expectations are met.
- Manage work order system.
- Manage expenditures such as labor and supplies to budget.
- Manage schedules to ensure contract compliance.
- Review employee performance and be able to execute corrective action plans.
- Complete all quality control programs in accordance with company guidelines.
- Other projects assigned.
Requirements:
- Minimum (2) years’ experience of janitorial operations management.
- Excellent written and verbal communication skills.
- Experience with new construction, space reuse and constantly changing space needs.
- Experience with creating and managing complex budgets.
- Ability to self-manage daily activities.
- Must be flexible with work hours and schedule.
- Technical knowledge of all aspects of janitorial service delivery.
- Proficient in Microsoft office.
About Harvard Maintenance, Inc.:Harvard Maintenance is the largest and fastest growing family owned provider of high-quality janitorial services in the United States. With over 400M+ sq ft serviced in the United States, Harvard has become a source of invested people that help create spaces where people genuinely want to be. Our combined team of more than 10,000+ skilled and hardworking people helps fulfill the needs of clients across many markets and across varying industries. Offices and openings in the lower 48 states.
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Harvard Maintenance, Inc.