POSITION SUMMARY
The Janitorial & Dishwashing Support Team Member plays an essential role in maintaining the cleanliness, sanitation, organization, and day-to-day functionality of our hospitality operation. This is a hands-on position with a primary focus on dishwashing, kitchen sanitation, restroom maintenance, waste removal, and general janitorial duties throughout the facility. This team member is responsible for helping ensure that kitchen and employee work areas remain clean, sanitary, organized, and properly stocked throughout the shift. Success in this position requires consistency, attention to detail, a strong work ethic, and the ability to independently identify and address cleaning needs while completing assigned responsibilities.
SUCCESS PROFILE
To be successful in this role, the Janitorial & Dishwashing Support Team Member will:
- Maintain a steady supply of clean dishes and a clean, sanitary, stocked facility throughout each shift.
- Take ownership of assigned work and identify routine cleaning needs without constant supervision.
- Complete cleaning checklists thoroughly and on time while maintaining consistent standards.
- Keep workspaces, supplies, and equipment organized and communicate concerns promptly.
- Arrive on time, prepared for work, and support coworkers with respectful, professional communication.
JOB RESPONSIBILITIES
- Maintain dishwashing and kitchen sanitation to support continuous kitchen and hospitality operations.
- Maintain assigned interior spaces, guest and employee restrooms, and waste collection areas in clean, safe, orderly condition.
- Follow food safety, sanitation, chemical handling, and workplace safety procedures; report hazards and maintenance concerns immediately.
- Work a flexible schedule based on business needs, including days, evenings, weekends, holidays, private events, and special events. Maintain reliable attendance and punctuality.
ESSENTIAL DUTIES
Dishwashing & Kitchen Sanitation
- Wash, rinse, and sanitize dishes, glassware, utensils, cookware, kitchen tools, and service equipment according to established sanitation procedures.
- Operate and maintain the dishwashing machine and three-compartment sink properly and safely.
- Keep the dishwashing area clean, organized, and free of unnecessary buildup or debris throughout the shift.
- Maintain a steady flow of clean dishes, cookware, utensils, and equipment to support kitchen operations.
- Return clean and sanitized items to their designated storage locations.
- Properly handle and store chemicals used in the dishwashing and sanitation process.
- Clean and sanitize sinks, dish racks, shelving, work surfaces, and surrounding equipment.
- Sweep and mop dish and kitchen work areas as needed throughout the shift.
- Clean floor mats, drains, walls, baseboards, and other assigned back-of-house surfaces.
- Assist with scheduled deep-cleaning projects as directed by management.
- Immediately communicate equipment malfunctions, leaks, drainage issues, safety hazards, or sanitation concerns to management.
Janitorial & Facility Cleaning
- Maintain cleanliness and sanitation throughout assigned interior areas of the facility.
- Sweep, mop, vacuum, and clean floors according to established procedures.
- Wipe down and sanitize doors, handles, fixtures, counters, walls, and other high-touch surfaces.
- Clean spills promptly and place appropriate safety signage when necessary.
- Maintain employee areas, hallways, storage areas, and other assigned spaces in a clean and orderly condition.
- Complete scheduled daily, weekly, and periodic cleaning assignments.
- Properly use, store, and maintain cleaning equipment and supplies.
- Monitor cleaning-product inventory and communicate restocking needs to management.
- Follow all chemical handling, labeling, storage, and safety procedures.
Restroom Cleaning & Maintenance
- Regularly inspect guest and employee restrooms throughout operating hours.
- Clean and sanitize toilets, urinals, sinks, counters, mirrors, fixtures, partitions, floors, and other restroom surfaces.
- Refill soap, toilet paper, paper towels, and other restroom supplies as needed.
- Empty restroom trash receptacles and replace liners.
- Maintain restrooms in a consistently clean, sanitary, stocked, and presentable condition.
- Address restroom cleaning needs promptly and discreetly.
- Complete scheduled restroom checks as assigned.
- Report plumbing problems, leaks, damage, supply shortages, or other maintenance concerns to management promptly.
Trash, Recycling & Waste Removal
- Empty trash and recycling receptacles throughout assigned work areas before they become overfilled.
- Replace liners and clean or sanitize receptacles as needed.
- Break down cardboard and dispose of recyclable materials according to established procedures.
- Transport trash and recycling safely to designated disposal areas.
- Maintain cleanliness around indoor waste collection and storage areas.
- Clean spills, leaks, or debris associated with waste removal promptly.
- Follow proper procedures for disposing of broken glass and other potentially hazardous materials.
Cleaning & Sanitation Standards
- Follow all established food safety, sanitation, chemical handling, and workplace safety procedures.
- Complete assigned cleaning checklists thoroughly and within the expected timeframe.
- Maintain cleaning tools and equipment in clean, usable condition.
- Use appropriate personal protective equipment when required.
- Never mix cleaning chemicals or use products outside their intended purpose.
- Maintain appropriate separation between cleaning supplies and food, beverages, utensils, and food-contact equipment.
- Immediately report unsafe conditions, damaged equipment, chemical concerns, or sanitation issues to management.
QUALIFICATIONS
Required Qualifications
- Ability to follow written and verbal cleaning, sanitation, and safety procedures.
- Ability to work independently while also functioning effectively as part of a team.
- Ability to safely use commercial dishwashing equipment, cleaning tools, and approved cleaning chemicals after training.
- Strong attention to cleanliness, sanitation, organization, and detail.
- Must meet all applicable age and employment requirements for the position.
Preferred Qualifications
- Previous dishwashing, janitorial, restaurant, kitchen, custodial, or sanitation experience is preferred but not required.
PHYSICAL REQUIREMENTS
This is a physically active position. With or without reasonable accommodation, team members must be able to:
- Stand and walk for extended periods.
- Frequently bend, reach, stoop, lift, carry, push, and pull.
- Lift and carry up to approximately 40–50 pounds as needed.
- Safely handle dish racks, cookware, trash, cleaning supplies, and equipment.
- Perform repetitive washing, scrubbing, wiping, sweeping, and mopping motions.
- Work in environments that may be hot, humid, wet, slippery, or noisy.
- Safely work around commercial kitchen equipment, glassware, cleaning products, and sanitation chemicals.
- Wear appropriate personal protective equipment when required.