Janitorial Operations Manager

ABM Industries

San Francisco, CA

JOB DETAILS
SALARY
$80,000–$90,000 Per Year
JOB TYPE
Full-time
SKILLS
Budget Management, Cleaning Equipment, Coaching, Communication Skills, Contract Requirements, Corporate Policies, Cost Control, Customer Relations, Customer Satisfaction, Customer Support/Service, Diversity, English Language, Facilities Management, Inventory Levels, Inventory Management, Leadership, Legal, Maintain Compliance, Microsoft Office, Multilingual, Multitasking, OSHA, Operational Control, Operational Improvement, Operational Strategy, Operations, Operations Management, Order Supplies, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Problem Solving Skills, Quality Metrics, Record Keeping, Regulations, Regulatory Compliance, Sales, Schedule Development, Service Delivery, Spanish Language, Staff Training, Team Lead/Manager
LOCATION
San Francisco, CA
POSTED
14 days ago
Please note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 
 
ABM offers a comprehensive benefits package including health insurance (medical, dental and vision), 401(k) plan with immediate vesting, short and long-term disability, PTO, paid holidays and more.
 
ABM values the rich diversity of its workforce. We strive to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service. 
 
ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation)and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
 
•ABM does not sell or share your personal information.
•We collect basic personal details like your name and address, work history, and other employment related personal information. We also collect Sensitive Personal Information like race/ethnicity because we are required to do so by law.
•We collect this information in order to process your employment with us.
•We will keep your information for as long as is required by law. 
 
Prior to the submission of your personal information, please review our Employee Privacy Notice. If you are from California, please review our California Employee Privacy Notice

ABM, a leading provider of integrated facility solutions, is looking for a Janitorial Project Manager.
 
The Janitorial Operations Manager is responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. The JPM will also develop and implement cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building.
 
Pay: $80-90K annually
 
The pay listed is the salary range for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data. 
 
Benefit Information: 
ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management

  • Essential Functions

    Operations & Service Delivery
    • Oversee daily janitorial operations across multiple client sites
    • Ensure all cleaning services meet company and client quality standards
    • Conduct regular site inspections and quality audits
    • Develop and implement efficient cleaning schedules and workflows
     
    Staff Management
    • Recruit, hire, train, and supervise janitorial staff and supervisors
    • Manage employee schedules, attendance, and performance evaluations
    • Provide coaching, discipline, and motivation to maintain high productivity
    • Ensure adequate staffing levels for all contracts 
     
    Client Relations
    • Serve as the primary point of contact for client accounts
    • Address customer concerns and resolve service issues promptly
    • Conduct regular client meetings to ensure satisfaction and retention
    • Identify opportunities for contract growth or additional services 
     
    Safety & Compliance
    • Ensure compliance with OSHA standards, company policies, and local regulations
    • Train staff on proper use of cleaning chemicals and equipment
    • Maintain safety records and incident reports
    • Promote a culture of workplace safety 
     
    Budget & Inventory Management
    • Manage operational budgets and control labor and supply costs
    • Monitor inventory levels and order cleaning supplies and equipment
    • Track expenses and identify cost-saving opportunities 
     
    Reporting & Performance Tracking
    • Track KPIs such as labor efficiency, customer satisfaction, and quality scores
    • Prepare regular performance and operations reports
    • Use data to improve operational efficiency and service delivery 

  • Qualifications

    • 3–5+ years of experience in janitorial, facilities management, or related field
    • 2+ years in a supervisory or management role
    • Knowledge of cleaning methods, equipment, and chemicals
    • Strong leadership and team management skills
    • Excellent communication and problem-solving abilities
    • Ability to manage multiple sites and priorities simultaneously
    • Proficiency in scheduling systems, Microsoft Office, or similar software 
     
    Preferred Qualifications
    • Experience managing large commercial or multi-site contracts
    • Bilingual (English/Spanish)
    • OSHA or safety certification
    • Experience with janitorial management software 

About the Company

A

ABM Industries

ABM offers a wide variety of service-related positions, including electricians, HVAC technicians, security officers, parking attendants, and cleaning jobs. ABM cares about your success.

We provide training so that you learn new job skills and take pride in the quality service you're giving to clients. You'll look like the trained professional you are when you wear a ABM uniform.For your health and safety, we use non-toxic cleaning products and up-to-date equipment.

Our internal training program focuses on teaching you the skills and processes that have helped many of our employees starting out as a janitor, cashier, security officer or building engineer grow into various management roles throughout the company. These jobs aren't your everyday at ABM; they are careers.

Thousands of commercial, industrial, government and retail clients look to ABM for consistent quality service that meets their specialized facility service needs including commercial cleaning and maintenance, facility engineering, energy efficiency, parking and security services.

With fiscal 2011 revenues of approximately $4.2 billion and nearly 100,000 employees, our 300+ offices across the U.S. and various international locales enable us to provide custom facility solutions to sites of all sizes — from neighborhood banks and schools to the largest and most complex facilities, such as corporate office parks and major airports.

With more than 300+ offices located throughout the country, we are always accepting applications for janitorial maintenance, landscaping gardeners, security guards, parking attendants, shuttle drivers and building engineers.

ABM IS AN EQUAL EMPLOYMENT OPPORTUNITY/AFFIRMATIVE ACTION EMPLOYER (MINORITY/FEMALE/VETERAN/DISABILITY)

COMPANY SIZE
10,000 employees or more
INDUSTRY
Business Services - Other
FOUNDED
1909
WEBSITE
http://www.abm.com/