Janitorial Operations Manager

Able Services

San Francisco, CA

JOB DETAILS
SALARY
$80,000–$90,000 Per Year
SKILLS
Artificial Intelligence (AI), Budget Management, Cleaning Equipment, Coaching, Communication Skills, Contract Requirements, Corporate Policies, Cost Control, Custodial Services, Customer Relations, Customer Satisfaction, Customer Support/Service, Diversity, English Language, Facilities Management, Inventory Levels, Inventory Management, Leadership, Legal, Maintain Compliance, Microsoft Office, Multilingual, Multitasking, OSHA, Operational Control, Operational Improvement, Operational Strategy, Operations, Operations Management, Order Supplies, People Management, Performance Analysis, Performance Metrics, Performance Reviews, Problem Solving Skills, Quality Metrics, Record Keeping, Regulations, Regulatory Compliance, Sales, Schedule Development, Service Delivery, Spanish Language, Staff Training, Team Lead/Manager
LOCATION
San Francisco, CA
POSTED
6 days ago

Janitorial Operations Manager

San Francisco, CA

Able Services Field - Janitorial, Manager /

Full time /

On-site

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ABM, a leading provider of integrated facility solutions, is looking for a Janitorial Project Manager.

The Janitorial Operations Manager is responsible for the day-to-day operation and administrative activities to ensure conformance to contract requirements. The JPM will also develop and implement cost control measures and level of service standards to ensure compliance with customer specifications / contract requirements for assigned building.

Pay: $80-90K annually

The pay listed is the salary range for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Employee Benefits | Staff & Management.

Essential Functions

Operations & Service Delivery

  • Oversee daily janitorial operations across multiple client sites
  • Ensure all cleaning services meet company and client quality standards
  • Conduct regular site inspections and quality audits
  • Develop and implement efficient cleaning schedules and workflows

Staff Management

  • Recruit, hire, train, and supervise janitorial staff and supervisors
  • Manage employee schedules, attendance, and performance evaluations
  • Provide coaching, discipline, and motivation to maintain high productivity
  • Ensure adequate staffing levels for all contracts

Client Relations

  • Serve as the primary point of contact for client accounts
  • Address customer concerns and resolve service issues promptly
  • Conduct regular client meetings to ensure satisfaction and retention
  • Identify opportunities for contract growth or additional services

Safety & Compliance

  • Ensure compliance with OSHA standards, company policies, and local regulations
  • Train staff on proper use of cleaning chemicals and equipment
  • Maintain safety records and incident reports
  • Promote a culture of workplace safety

Budget & Inventory Management

  • Manage operational budgets and control labor and supply costs
  • Monitor inventory levels and order cleaning supplies and equipment
  • Track expenses and identify cost-saving opportunities

Reporting & Performance Tracking

  • Track KPIs such as labor efficiency, customer satisfaction, and quality scores
  • Prepare regular performance and operations reports
  • Use data to improve operational efficiency and service delivery

Qualifications

  • 3-5+ years of experience in janitorial, facilities management, or related field
  • 2+ years in a supervisory or management role
  • Knowledge of cleaning methods, equipment, and chemicals
  • Strong leadership and team management skills
  • Excellent communication and problem-solving abilities
  • Ability to manage multiple sites and priorities simultaneously
  • Proficiency in scheduling systems, Microsoft Office, or similar software

Preferred Qualifications

  • Experience managing large commercial or multi-site contracts
  • Bilingual (English/Spanish)
  • OSHA or safety certification
  • Experience with janitorial management software

Please note this job description is not designed to cover or contain a comprehensive listing of duties that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

ABM offers a comprehensive benefits package including health insurance (medical, dental and vision), 401(k) plan with immediate vesting, short and long-term disability, PTO, paid holidays and more.

ABM values the rich diversity of its workforce. We strive to foster a work environment of respect and engagement that harnesses our workforce's diversity to our common goal of providing prompt and superior client service.

ABM is an EOE/AA (M/F/Vet/Disability/Gender Identity/Sexual Orientation)and is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call 888-328-8606. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

  • ABM does not sell or share your personal information.
  • We collect basic personal details like your name and address, work history, and other employment related personal information. We also collect Sensitive Personal Information like race/ethnicity because we are required to do so by law.
  • We collect this information in order to process your employment with us.
  • We will keep your information for as long as is required by law.

Prior to the submission of your personal information, please review our Employee Privacy Notice. If you are from California, please review our California Employee Privacy Notice.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us. Privacy Policy Terms of Use California Privacy Rights Employee Privacy Notice English Employee Privacy Notice Spanish

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About the Company

A

Able Services

Able Services is America’s largest family-owned provider of Janitorial, Engineering, and Facility solutions. Since 1926 Able has consistently delivered world-class service at a competitive value, thereby achieving significant cost savings and efficiencies for our clients.

HISTORY
As the founder of the largest family-owned building services provider in the United States, Angelo Boschetto was the embodiment of the American dream.

While working a sales job by day he supplemented his income with a nighttime janitorial job in San Francisco’s North Beach District. Hard work and dedication were the key ingredients that made his dream into a reality.

Founded in 1926, we evolved into Able Building Maintenance in 1951. Today the company Angelo built with hard work and dedication has expanded nationwide. Chairman Paul Boschetto, Angelo’s son, remains dedicated to the principles of his father.

MISSION
Able’s mission is to provide Best In-Class services to real estate owners and managers, mentor and care for our employees, and reduce our impact on the environment.

We place special emphasis on supplying our clients with the best workforce available combined with the latest technologies.

Our commitment to all Able customers has established us as a leading national provider of janitorial and engineering services.

LEADERSHIP
“Able is the preferred choice because our services historically exceed the expectations of our clients.” Paul Boschetto, Chairman/Owner, Able Services

“I could not be more proud of the incredible talent and culture that exists in our company and the opportunity to carry on our core values and strategy as the CEO of Able Services.”

Paul Saccone, CEO, Able Services

HOW WE HIRE
Many of our corporate employees started off working for Able as field employees– janitors, engineers and project managers. We prefer to promote from within.

If you know of anyone that is interested in employment, learning the janitorial industry, working in operations management, billing, finance, sustainability service coordination, or stationary engineering, then please direct them to our quick and easy resume submission form.

DIVERSITY AND INCLUSION
Able Services values the rich diversity of its workforce. We strive to foster a work environment of respect and engagement that harnesses our workforce’s diversity to our common goal of providing prompt and superior client service. We are an equal opportunity employer and do not discriminate on the basis of classification protected by law, including race, gender, age, sexual orientation, religion, disability, veteran status, or national origin. We also provide reasonable accommodations to applicants and employees with disabilities.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Engineering Services
FOUNDED
1926
WEBSITE
http://ableserve.com/