Janitorial Site Supervisor

Overview

The Site Supervisor is responsible for overseeing daily operations at an assigned client facility, ensuring service delivery, quality standards, and safety compliance. This role provides direct leadership to Shift Leads and frontline employees, coordinates staffing and operational activities, supports client relationships, and drives continuous improvement initiatives.

Pay: $20.00 – $23.00 per hour (US Dollars)

The pay listed is the hourly range or the hourly rate for this position. A specific offer will vary based on applicant's experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information:

ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Team Member Benefits | Staff & Management

Responsibilities

• Oversee daily site operations to ensure services are completed safely, efficiently, and in accordance with company and client standards.
• Coordinate staffing, scheduling, and labor allocation to meet operational requirements and service expectations.
• Monitor productivity, service quality, and performance metrics, implementing corrective actions as needed to achieve operational goals.
• Conduct routine inspections and audits to ensure compliance with quality, safety, and operational standards.
• Provide leadership, coaching, and direction to Shift Leads and frontline employees while maintaining accountability for performance.
• Support recruiting, onboarding, training, and ongoing employee development initiatives.
• Serve as an additional point of contact for client representatives, addressing requests, concerns, and service-related issues.
• Foster positive working relationships through effective communication with clients, employees, and leadership teams.
• Maintain compliance with company policies, client requirements, safety procedures, and regulatory standards.
• Ensure accurate completion of operational documentation, timekeeping records, inspections, and reporting requirements.
• Manage inventory levels of supplies, equipment, and chemicals to support uninterrupted operations.
• Support continuous improvement initiatives, special projects, and additional duties as assigned.

Qualifications

• Must be 18 years of age or older.
• High school diploma, GED, or equivalent experience.

Preferred Qualifications

• 2+ years of janitorial, warehouse, facilities, or operations experience.
• 1+ year of supervisory or leadership experience.
• Experience working in a distribution, fulfillment, or warehouse environment.
• Customer service or client-facing experience.
• Valid Driver's License (when applicable).

Core Competencies

• Demonstrated leadership and team development capabilities.
• Strong communication and interpersonal skills.
• Ability to coordinate staffing, scheduling, and workforce activities.
• Effective problem-solving and decision-making skills.
• Ability to manage multiple priorities in a fast-paced warehouse environment.
• Commitment to safety, quality, and operational excellence.
• Strong customer service and client relationship management skills.
• Attention to detail and ability to maintain accurate documentation.
• Ability to work independently and collaboratively.
• Adaptability and continuous improvement mindset.

Work Environment & Physical Requirements

• Ability to stand, walk, bend, and climb stairs throughout large warehouse facilities.
• Ability to lift up to 40 pounds.
• Ability to work in warehouse, fulfillment center, and industrial environments.
• Ability to operate cleaning equipment, pallet jacks, and other approved equipment as required.
• Ability to work flexible schedules, including nights, weekends, and holidays when business needs require.
• Comfortable working in warehouse and facility environments.