Jira Administrator

Everforth ECS is seeking a Jira Administrator to work in a hybrid capacity at our Fairfax, VA office.

The Jira Administrator will serve as the primary point of contact for the design, implementation, administration, and ongoing support of a new Jira and Confluence environment supporting a newly established DISA IL5 AWS environment handling CUI. The environment will house multiple U.S. Coalition Mission Partner Environments (MPE).

We are looking for a process oriented Atlassian professional to build, manage, optimize, and support our Jira and Confluence environments. The ideal candidate will configure workflows, automate processes, integrate third-party tools, and ensure best practices for team collaboration and agile project management. This role will entail working closely with stakeholders to identify the requirements and processes necessary for implementing technical solutions, improvements, and workflows with the Atlassian tool suite. The Jira Administrator reports to the Senior Technical Lead.

Job Responsibilities:

• Lead the design, configuration, implementation, and ongoing administration of Jira and Confluence.

• Drive multiple customer solution design and implementation efforts simultaneously.

• Work with customers, program leadership, and technical teams to gather requirements, understand use cases, and develop Atlassian solutions that support program needs.

• Provide user training, support, and documentation for best practices.

• Develop and maintain automation rules, scripts, integrations, custom dashboards, reports, and analytics to support business needs.

• Manage:

• User access, roles, groups, permissions, and security configurations within the Atlassian environment.

• Confluence spaces, templates, permissions, and macros to enhance collaboration.

• Configure Jira and other Atlassian applications to optimize system performance and integrate with other tools and technologies.

• Install, configure, maintain, and troubleshoot approved Atlassian Marketplace applications and plugins, including tools such as ScriptRunner, Structure, Gantt charting, and dynamic forms.

• Oversee creation of Jira boards, confluence reports, visuals, metrics, and dashboards to support program leadership and operational teams.

• Assess, document, and clearly communicate backend configuration changes.

• Continuously evaluate and improve Atlassian workflows, automation, integrations, and solution designs.

• Other duties, as assigned.

Salary Range: $100,000-135,000

General Description of Benefits