Job Description
Duration: 12+ months with possible extensions
Requirements (Must-Have):- 8+ years of experience managing Jira Software and Jira ITSM projects, including workflows, permissions, and automations.
- 5+ years of experience with JQL (Jira Query Language) for building complex queries.
- 5+ years of experience using Jira REST APIs and scripting (HTML/JavaScript) for custom integrations.
- 5+ years of experience documenting technical processes and strong communication skills.
- 3+ years of experience with Jira plugins such as ScriptRunner, JMWE, and Email This Issue.
Key Responsibilities:- Support and enhance the Atlassian Jira Cloud environment.
- Maintain, optimize, and expand Jira Software and Jira ITSM projects.
- Design, configure, and manage Jira projects, workflows, automations, and permissions.
- Develop and refine JQL queries to support reporting and business operations.
- Gather requirements from stakeholders and deliver scalable Jira solutions.
- Create custom integrations and enhancements using Jira REST APIs and scripting.
- Work with key plugins such as ScriptRunner, JMWE, Email This Issue, and Extension for Jira Service Desk.
Numbers & Facts
| Location | Austin, TX (Remote) |
Skills
Application Programming Interface (API)unmatched
Atlassian JIRAunmatched
Business Operationsunmatched
Cloud Computingunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Database Programming Languagesunmatched
Documentationunmatched
HTML (HyperText Markup Language)unmatched
IT Service Management (ITSM) Softwareunmatched
JavaScriptunmatched
Project/Program Managementunmatched
REST (Representational State Transfer)unmatched
Requirements Managementunmatched
Scripting (Scripting Languages)unmatched
Web Client Plug-insunmatched
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