JIRA Marketing Administrator

JIRA Marketing Administrator needs 3+ years of experience in Jira administration, including project setup and management.

JIRA Marketing Administrator requires:

• NY/NJ Hybrid
• Familiarity with Agile methodologies and project management principles.
• Strong problem-solving skills and attention to detail.
• Excellent communication and teamwork skills.
• Proficient in Jira Query Language (JQL) and other Jira tools and integrations.
• Experience with scripting and automation (like Groovy) is a plus.

JIRA Marketing Administrator duties:

• Responsible for the on-boarding, configuration, maintenance and enhancements of our Jira platform to support digital marketing workstreams.
• Onboard the JIRA tool into our digital marketing workflow.
• Administer and maintain Jira projects, workflows, and configurations.
• Manage user accounts, permissions, and group memberships in Jira.
• Customize Jira dashboards and filters to improve project visibility and reporting.
• Provide support and troubleshoot issues related to Jira applications and integrate with other tools.
• Collaborate with cross-functional teams to gather requirements for Jira instance modifications.
• Conduct training sessions for end-users to optimize their use of Jira.
• Stay updated with the latest Jira features and best practices to enhance team productivity.
• Monitor performance and optimize system processes, including evaluating plugins and third-party tools.