Job Title: JIRA Specialist
Location: Torrance, CA
Work Model: Onsite
Compensation: $124-129k
Work Type: Onsite (4 days/week)
Travel: No
Overtime: No
POSITION OVERVIEW
American client's Digital Marketing team is looking for a temporary JIRA Specialist to improve and optimize our existing, post-migration JIRA environment from the backend and align it with better ways of working across the business. This is a hands-on role: reworking our current backend configuration while coordinating process & workflow improvements with our internal teams, IT, and vendor partners.
WHAT YOU WILL BE DOING
Assess our existing post-migration JIRA configuration and improve it from the backend — refining our current Story, Task/Sub-task, and Bug workflows, statuses, critical paths, and environment tagging (Prod vs. Non-Prod) so they better reflect how the team should be working.
Standardize and clean up existing conventions for issue types, priority vs. severity, and sprint accountability, and encode them consistently into the tool.
Coordinate process optimizations across the business — partnering with Digital Marketing, IT, and VML to align our current workflows and standards.
Improve existing dashboards, boards, filters, and reporting to give the team and leadership clearer visibility into progress and health.
Document the refined workflows and provide lightweight guides so the team can sustain the improvements after the engagement.
WHAT’S NEEDED
Required Qualifications
3+ years hands-on JIRA administration/configuration — reworking workflows, issue types, permissions, boards, dashboards, and reporting in established environments.
Strong grasp of Agile/sprint delivery and how to translate team processes into clean backend workflow design.
Proven ability to assess an existing setup and improve it, rather than only building from scratch.
Proven ability to coordinate process alignment across internal teams, IT, and external vendors in a governed enterprise environment.
Excellent documentation and stakeholder-communication skills.
Preferred Qualifications
Experience optimizing an established JIRA Cloud instance in a governed enterprise environment.
Familiarity with Confluence, Advanced Roadmaps, and Zephyr.
Engagement Details
COMPENSATION & BENEFITS
• Medical, dental, and vision insurance
• 401(k)
• Other standard benefits as applicable
ABOUT UNICON
UNICON is a workforce solutions provider with over 35 years of experience supporting organizations across a variety of industries. We partner with our clients to deliver skilled professionals while maintaining a strong focus on quality, compliance, and long-term relationships. UNICON is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.