Bartending, Business Growth, Coaching, Communication Skills, English Language, Event Management, Financial Operations, Food Safety, Health Insurance, Inventory Management, Leadership, Lift/Move 50 Pounds, Mentoring, Onboarding, Operational Improvement, Operations Processes, Problem Solving Skills, Restaurant, Sales, Sanitation, Schedule Development, Shipping/Receiving, Staff Development, System Operations, Team Building, Team Lead/Manager
Target total annual compensation of $60,000-$70,000, including quarterly bonus opportunities, while leading front-of-house and bar operations at Lucky Duck, one of Philadelphia's newest waterfront restaurant and bar concepts.
This is a hands-on leadership role working directly alongside the General Manager to elevate service standards, develop people, strengthen bar and dining room operations, and deliver exceptional guest experiences.
You'll oversee daily front-of-house operations while leading a team of more than 20 employees. As the business continues to grow, this position also offers the opportunity to become the onsite Private Events Coordinator with additional commission-earning potential.
If you're an experienced Service Manager, Bar Manager, or Restaurant Manager who enjoys building teams, coaching people, and creating memorable guest experiences, we'd like to speak with you.
Compensation
- Base salary of $55,000-$60,000 annually
- Quarterly performance bonus
- Expected total annual compensation of approximately $60,000-$70,000
- Full-time salaried position
- Paid biweekly
- Future commission opportunities through private event coordination
Benefits
- Medical insurance
- Paid time off
- Commuter assistance
Schedule
- Approximately 50-55 hours per week
- Five-day workweek
- Availability for holidays, including Fourth of July, Labor Day, and Presidents Day
Why This Role Stands Out
- Lead front-of-house and bar operations at Lucky Duck
- Opportunity to help build service systems and operational standards
- Private event coordination with commission-earning potential
- Direct partnership with the General Manager
- Play a key leadership role as Lucky Duck continues to grow
- Conveniently accessible by public transportation
About the Role
This is a hands-on leadership position responsible for front-of-house and bar operations. You'll work closely with the General Manager to maintain exceptional service standards, coach and develop the team, strengthen operational systems, and create a culture of accountability and hospitality.
We are looking for someone who can:
- Lead front-of-house shifts with confidence
- Develop, coach, and motivate servers, bartenders, hosts, and support staff
- Deliver exceptional guest experiences
- Improve operational systems and service consistency
- Coordinate scheduling and labor
- Support ordering, receiving, and inventory management
- Hold team members accountable for performance expectations
- Assist with private event operations and coordination
- Help grow the business through strong leadership
About the Restaurant
Lucky Duck is one of Philadelphia's newest waterfront restaurant and bar concepts located along the Delaware River. The restaurant seats approximately 250 guests, generates $3-$6 million in annual sales, averages 3-5 table turns during service periods, and operates using Toast POS.
Leadership describes the culture as challenging, respectful, and nurturing, with a strong emphasis on developing people while building a successful long-term operation.
Responsibilities
- Lead daily front-of-house and bar operations
- Supervise, coach, and develop a team of more than 20 employees
- Train and mentor servers, bartenders, hosts, and support staff
- Hold team members accountable for service and performance standards
- Support hiring, onboarding, and staff development
- Create employee schedules and manage labor
- Support ordering, receiving, and inventory management
- Monitor labor and operational efficiency
- Maintain food safety, sanitation, and responsible alcohol service standards
- Resolve guest concerns professionally
- Assist with private events and event coordination
- Help strengthen operational systems and procedures
Qualifications
- 2-3 years of restaurant management experience in a high-volume restaurant
- Experience leading front-of-house and bar operations
- Strong leadership and team development skills
- Experience with scheduling and labor management
- Experience with ordering, receiving, and inventory management
- Knowledge of food safety and sanitation standards
- Excellent communication and problem-solving skills
- Strong financial and operational awareness
- Event coordination experience is a plus
- Comfortable lifting up to 50 pounds and working on your feet throughout the shift
- English proficiency required
Restaurant Systems
How to Apply
Please submit your resume with full contact information and two professional references. Supervisor email addresses are required. Qualified candidates will be contacted directly.