Jr. Network Engineer

The Jr Network Engineer actively assists with the implementation, monitoring, and maintenance of company networks and network equipment under the guidance of senior technical staff. This role supports various business units and brands and may collaborate with global teams as needed. They assist with coordinating routine activities with approved vendors to help ensure reliable connectivity, availability, and performance for all Samsonite company applications.

This position is intended as a junior-level engineering role with a strong emphasis on hands-on learning, operational support, and technical skill development while working closely with senior engineers. This role contributes to the development and maintenance of network-related policies, procedures, standards, and documentation, and supports the execution of approved network initiatives. This is a hybrid position; we work on site four days and remotely one day weekly.

• Assist in the setup, configuration, and maintenance of network hardware and software under supervision.
• Support the implementation of approved network upgrades and enhancements.
• Assist with monitoring network performance and troubleshooting basic connectivity issues as directed.
• Work with senior engineers to assist in resolving basic network outages and supporting recovery efforts.
• Participate in routine network maintenance tasks, including patching and approved software updates.
• Assist with basic network security activities as defined by senior engineers, including user access setup and monitoring.
• Document basic network configurations, procedures, and update inventory records as needed.
• Provide first-level support to end users and IT team members for network-related issues.
• Assist with testing and maintaining backup and disaster recovery processes as instructed.
• Collaborate with IT staff and support vendors on straightforward network tasks and projects under guidance.
• Participate in documentation efforts, runbooks, and knowledge base updates to support operational consistency.
• Continue learning network technologies and best practices through training sessions, workshops, and on-the-job experience.

Who we are:

Samsonite is the worldwide leader in superior travel bags, luggage, and accessories combining notable style with the latest design technology and the utmost attention to quality and durability. For more than 100 years, Samsonite has leveraged its rich heritage to create unparalleled products that fulfill the travel lifestyle needs of conscious movers everywhere. With a portfolio of brands including Samsonite, Tumi, American Tourister, High Sierra, Gregory, Hartmann, and Lipault Paris, our products are sold in over 100 countries in North America, Asia, Europe and Latin America through our company-operated retail store, websites and a variety of retail partners.

Qualifications

• 1+ years of experience in networking, IT infrastructure, or a closely related technical role
• Foundational knowledge of enterprise networking concepts, including LAN, WAN, routing, switching, and wireless
• Exposure to firewall or network security technologies in a support or assisted capacity
• Ability to perform hands-on network tasks while following established change and approval processes
• Strong troubleshooting mindset and willingness to learn in a production enterprise environment
• Availability to participate in a periodic 24/7 on-call rotation after appropriate training and ramp-up.

Preferred Skills

• Experience or exposure to Cisco networking environments
• Familiarity with enterprise firewalls (Palo Alto experience a plus)
• Exposure to wireless networking platforms (Aruba Networks a plus)
• Basic familiarity with cloud networking concepts (Azure, AWS)
• Experience with Meraki environments
• Bachelors degree in a related field or equivalent practical experience
• Cisco Certified Network Associate (CCNA) or ability to obtain within 1218 months