Location: Baton Rouge, LA
Employment Type: Full-time | On-site
Experience, qualification, and soft skills, have you got everything required to succeed in this opportunity Find out below.
If you're someone who enjoys building strong client relationships, keeping portfolio goals on track and seeing customer accounts grow from initial onboarding onward, this could be a great opportunity for you.
You'll work across different account groups and business divisions, helping coordinate campaigns, improve client retention and make sure deliverables get completed on time.
This is a hands-on role with plenty of variety, where you'll have the opportunity to learn, take ownership of your work and build your account management experience.
What You'll Be Doing
- Assist with planning, coordinating and supporting client accounts across different business divisions.
- Develop and maintain account management plans, renewal timelines, client task lists and progress trackers.
- Work closely with internal strategy teams and management to ensure client deliverables stay on schedule.
- Coordinate client review meetings, prepare agendas, record minutes and follow up on client action items.
- Monitor account milestones, contract deadlines and performance metrics, keeping stakeholders informed of progress.
- Identify potential service delays, account issues and retention risks, and help develop practical solutions.
- Liaise with external vendors, media partners and service providers as required.
- Support the implementation of new account management systems, client portals and business initiatives.
- Assist with reviewing and improving existing account workflows to increase operational efficiency.
- Prepare client updates, account reports, presentations and campaign documentation.
- Track account campaign resources, service costs and budgets where required.
- Maintain accurate client records and ensure follow-up tasks are completed.
- Support different departments with their client relations and operational requirements.
- Assist with general client acquisition initiatives and account growth projects as they arise.
Ideally, you'll have:
- Previous experience in client relations, customer success, sales administration or a similar role, although motivated entry-level candidates are encouraged to apply.
- Strong organisational and time management skills.
- Excellent written and verbal communication skills.
- Confidence working with different teams and corporate stakeholders.
- The ability to juggle multiple client accounts, manage competing priorities and meet strict deadlines.
- Great attention to detail and a practical approach to account problem-solving.
- A proactive attitude and willingness to take initiative across client projects.
- Confidence using Microsoft Office, particularly Excel, Word and PowerPoint.
- The ability to learn new CRM platforms and account management tools.
- A positive, adaptable attitude and willingness to get involved wherever needed.
- Qualifications in business, marketing, communications or a related field would be an advantage but are not essential.
Why Join Us?
- Variety in your work: Get involved in client accounts across different industries, campaign channels and business areas.
- Hands-on experience: Build practical account management skills while working on live commercial projects.
- Career development: Learn from experienced business leaders and develop your confidence in managing key client portfolios.
- Supportive team: Work with people who value collaboration, clear communication and achieving great results.
- Opportunity to contribute: Bring your ideas, identify service improvements and help shape better ways of supporting clients.
- Room to grow: Develop your skills and take on more account management responsibility as your experience grows. xxzpjkt
If you're looking to build your career in account management and client relations and enjoy a role where you can learn, contribute and make a real impact, we'd love to hear from you.
Apply now with your resume and tell us why you'd be a great fit for the role.
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