MBA Consulting Services, Inc. (MBA CSi) is seeking a
Human Factors Engineer to support high-impact engineering projects for the Test, Evaluation and Quality organization of the
United States Postal Service (USPS) in Merrifield, VA. Position is a full-time exempt position and requires that you work at USPS Engineering HQ in Merrifield, VA, M-F for a total of at least 40 hours per week. This position does not allow teleworking from home.
The primary duty is to design systems, products, and environments that optimize human well-being and overall system performance by applying knowledge of human behavior, biomechanics, and psychology. The efforts support USPS programs to realign its mail processing network and facilities and automate sorting and distribution processes.
Key Responsibilities- User Research & Data Collection: Conduct interviews, surveys, and direct observations to understand user needs, fatigue, and physical capabilities.
- System Design & Prototyping: Collaborate with designers to create product prototypes, user interfaces (UI), and "cognitive aids" like procedural storyboards or decision support systems.
- Usability Testing: Design and execute formative and summative usability studies to evaluate how easily and safely people can interact with a system.
- Risk & Safety Analysis: Investigate work environments for physical hazards and perform "use-related risk analysis" to prevent human error, in the use of automation equipment,
- Interdisciplinary Advocacy: Serve as the "voice of the user" when working with cross-functional teams including procurement, and engineering departments.
Qualifications- Bachelor's degree in engineering (industrial, mechanical, electrical), psychology (cognitive or engineering), or human factors/ergonomics.
- Entry level (0-2 years of experience in the field).
- Excellent attention to detail with strong communication skills.
- Ability to travel as needed.
- Must pass background check & drug screening; eligible for Public Trust clearance.
Why MBA Consulting Services?- MBA CSi is a trusted federal contractor delivering engineering, IT, and professional services to mission-critical government customers, including the U.S. Postal Service. We offer long-term program stability, collaborative teams, and meaningful work that supports national infrastructure and public service.
Equal Opportunity / Affirmative Action EmployerMinorities, Women, Veterans, and Individuals with Disabilities are encouraged to apply