Are you looking to break into the mortgage industry or take the next step in your banking or sales career? As a Customer Lending Representative (Junior Loan Officer), you'll receive hands-on training, mentorship, and real career development designed to prepare you for a successful future as a Loan Officer.
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At West Capital Lending, we believe in growth from within. Our goal is to help motivated individuals develop the skills, knowledge, and confidence needed to advance into a Loan Officer role.
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What You'll Do
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Deliver exceptional customer service by assisting clients with mortgage questions and guiding them through the beginning of the lending process.
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Conduct initial client pre-qualifications.
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Reach out to prospective clients through calls, texts, and email campaigns.
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Build relationships with new and existing clients while providing an outstanding customer experience.
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Maintain accurate client records using our CRM and mortgage software.
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Work alongside experienced Loan Officers and Branch Managers while learning every aspect of the mortgage business.
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Continuously develop your sales, communication, and mortgage knowledge through ongoing coaching and training.
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What We're Looking For
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Strong communication and interpersonal skills.
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A positive attitude and desire to learn.
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Sales, customer service, banking, or mortgage experience is a plus, but not required.
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Comfortable using a computer, phone, and CRM systems.
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Organized, detail-oriented, and able to multitask in a fast-paced environment.
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Why Join West Capital Lending?
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Clear career path with opportunities for internal promotion.
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Comprehensive training and mentorship from experienced mortgage professionals.
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Performance-based bonuses.
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Learn valuable mortgage sales and lending skills that can build a long-term career.
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Opportunity to advance into a Loan Officer role as you develop.