Junior Network Technician / Computer Science Associate in Reston, VA (On-Site – Data Center)

Job Title: Junior Data Centre Technician
Location: Reston, VA (On-Site – Data Centre)
Employment Type: Full-Time
Experience Level: 0–2 Years

Job Description

We are seeking a motivated Junior Data Centre Technician to join our on-site operations team in Reston, VA. This role is ideal for recent graduates or early-career IT professionals looking to build hands-on experience in data centre environments. You will support the daily operational activities, ensure equipment uptime, and assist senior technicians with troubleshooting and maintenance tasks.

Key Responsibilities

• Monitor data centre infrastructure, including servers, network devices, racks, and environmental systems.

• Perform routine hardware checks, equipment installations, cable management, and rack-and-stack activities.

• Assist in troubleshooting hardware, network, and connectivity issues under the guidance of senior engineers.

• Track and manage inventory of equipment, parts, and supplies.

• Follow proper escalation procedures for incidents and system alerts.

• Maintain documentation of configurations, incidents, and operational procedures.

• Ensure compliance with security, safety, and access protocols.

• Support scheduled maintenance, system testing, and upgrade activities.

Required Skills & Qualifications

• 0–2 years of experience in IT, networking, hardware support, or data centre operations.

• Basic knowledge of servers, switches, routers, and data centre hardware components.

• Understanding of cabling standards (Ethernet, fiber), power distribution, and rack setup is a plus.

• Ability to troubleshoot basic hardware or connectivity issues.

• Strong attention to detail and willingness to learn.

• Ability to lift/move equipment as required (up to 50 lbs).

• Excellent communication, documentation, and teamwork skills.

Preferred Qualifications

• Associate degree or coursework in Computer Science, Information Technology, Networking, or related field.

• Certifications such as CompTIA A+, Network+, or CCNA (nice to have).

• Exposure to ticketing systems or monitoring tools.