What You Do:
Territory: Northeast
Manage and grow revenue and market share at designated agencies to maximize customer satisfaction and achieve strategic objectives.
Develop and maintain client relationships to ultimately drive revenue growth.
Develop and execute account strategy by collaborating with account team to deliver stronger, more relevant value propositions.
Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities.
Cultivate customer relationships and ensure effective service delivery to accounts.
Focus on customers satisfaction, know the customers business and workflows, develop proper contact network within accounts.
Work with and bring in experts/specialists where required.
Oversee and know all account activities for your book of business.
Own account relationship and drive overall customer satisfaction for assigned accounts.
Responsible for forecasting, keep management in touch with accounts in a timely fashion, gather intelligence on competitor activity, and give feedback to marketing.
May provide customer product training as necessary.
Accountable for individual expense budget management.
What You Bring:
Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales Experience
Minimum of 3 years' experience managing a book of business of Major Accounts
Solution or consultative sales experience working within complex sales processes
Data management experience using Salesforce (preferred) or similar CRM
Strong understanding of Cloud and SaaS
Able to travel 70% + (3-4 days a week on the road) including overnight travel
Able to clearly and directly articulate complex solution offerings across technical and non-technical audiences
Startup experience & some vertical experience
Law Enforcement / Public Safety experience
Team Player: collaborate with various team members regularly
Ready to own & drive the territory
Compensation and Benefits:
Competitive On-Target Earnings and 401K with employer match
Uncapped commissions
Discretionary paid time off
A supportive parental leave policy
Ride along with real police officers in real life situations, see them use technology, get inspired
And more...