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Key Account Manager

Novartis AG
  • San Francisco, CA
    17 days ago

    Job Description

    Job ID

    REQ-10083603

    Jul 27, 2026

    Canada

    Available in: English

    Summary

    #LI-RemotePrimary Location: Quebec city, Trois-Rivieres, Chicoutimi, Rimouski, Drummondville Are you passionate about expanding patient access to innovative therapies and creating meaningful impact for patients living with cancer? As a Key Account Manager, you will play a critical role in accelerating access to Radioligand Therapy (RLT) across Eastern Canada by building strategic partnerships, strengthening referral networks, and identifying opportunities to improve patient journeys. This is a highly visible role where your ability to influence stakeholders, navigate complex healthcare systems, and drive account growth will directly contribute to better outcomes for patients and healthcare providers alike.

    About the Role

    Key ResponsibilitiesDrive territory performance and achieve commercial objectives across assigned accounts.Develop strategic Key Account Plans aligned with brand and business priorities.Build trusted relationships with healthcare professionals and key decision-makers.Strengthen referral pathways to improve identification and access for eligible patients.Organize and execute educational programs and stakeholder engagement activities.Collaborate with cross-functional teams to deliver integrated customer solutions.Support development of key opinion leaders and healthcare champions.Map patient care pathways and identify opportunities to improve care coordination.Accurately manage customer insights and activities within CRM systems.Ensure compliance with all company policies, reporting requirements, and KPIs. Essential RequirementsBachelor''s degree in Science, Business, Healthcare, or a related field.Minimum 5 years of successful specialty pharmaceutical sales experience.Proven expertise in strategic key account management and business planning.Strong relationship-building, influencing, and stakeholder engagement skills.Ability to navigate complex healthcare systems and customer environments.Experience managing multiple priorities in a highly cross-functional setting.Strong communication and collaboration skills across diverse stakeholder groups.Ability to travel throughout the territory, including overnight travel as required.Language: French speaking and writing: advance et English speaking and writing: intermediate Desirable RequirementsExperience in Oncology, Nuclear Medicine, or related specialty therapeutic areas.Background in patient pathway development, healthcare system navigation, or patient access initiatives.At Novartis Canada, we are determined to be a valued partner and advocate, with a deep understanding of patient needs along the entire care journey - from drug development, to diagnosis, to access and beyond. Part of the way we are doing this is by leveraging data, technology, and partnerships. Research & Development: we focus on four core therapeutic areas: Cardiovascular, Renal & Metabolic, Immunology, Neuroscience and Oncology. We also develop and deliver treatments through other promoted and established brands, which today are helping millions of patients. Over the last three years, our average annual research and development investment in Canada was over $30 million, and we conduct clinical trial research in every region throughout Canada. Commitment to Diversity and Inclusion: Novartis is committed to building outstanding, inclusive work environment and diverse team's representatives of the patients and communities we serve.

    Why Novartis: Helping people with disease and their families takes more than innovative science. It takes a community of smart, passionate people like you. Collaborating, supporting and inspiring each other. Combining to achieve breakthroughs that change patients' lives. Ready to create a brighter future together? https://www.novartis.com/about/strategy/people-and-cultureBenefits and Rewards: Learn about all the ways we'll help you thrive personally and professionally.Read our handbook (PDF 30 MB)

    Division

    International

    Business Unit

    Other

    Location

    Canada

    Site

    Field Sales (Canada)

    Company / Legal Entity

    CA04 (FCRS = CA004) NOVARTIS PHARMA CANADA INC.

    Functional Area

    Sales

    Job Type

    Full time

    Employment Type

    Regular (Sales)

    Shift Work

    No

    Sales International Canada

    Job ID

    REQ-10083603

    Key Account Manager

    Apply to Job

    Job ID

    REQ-10083603

    Key Account Manager

    Apply to Job

    Numbers & Facts

    LocationSan Francisco, CA
    IndustryBiotechnology/Pharmaceuticals
    Company Size10,000 employees or more
    Year Founded1996

    About Company

    Novartis provides healthcare solutions that improve and extend people’s lives. We use science-based innovation to address some of society’s most challenging healthcare issues. We discover and develop breakthrough treatments and find new ways to deliver them to as many people as possible. Our company is focused on industry-leading divisions with innovation power and global scale: pharmaceuticals, eye care and generic medicines Novartis is headquartered in Basel, Switzerland. Novartis Group companies employ approximately 120,000 associates and its products are available in more than 180 countries around the world.

    Skills

    • Adobe Acrobatunmatched
    • Alliance/Partner Managementunmatched
    • Biotech and Pharmaceuticalunmatched
    • Business Planunmatched
    • Cancerunmatched
    • Cardiovascularunmatched
    • Clinical Researchunmatched
    • Clinical Trialunmatched
    • Communication Skillsunmatched
    • Corporate Policiesunmatched
    • Cross-Functionalunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Customer/Client Researchunmatched
    • Develop and Maintain Customersunmatched
    • Diseaseunmatched
    • Diversityunmatched
    • Drug Developmentunmatched
    • English Languageunmatched
    • Field Salesunmatched
    • French Languageunmatched
    • Healthcareunmatched
    • Healthcare Providersunmatched
    • Immunologyunmatched
    • Legalunmatched
    • Maintain Complianceunmatched
    • Multitaskingunmatched
    • Needs Assessmentunmatched
    • Neuroscienceunmatched
    • Nuclear Medicineunmatched
    • Oncologyunmatched
    • Patient Careunmatched
    • Performance Metricsunmatched
    • Pharmaceutical Salesunmatched
    • Research & Development (R&D)unmatched
    • Research Skillsunmatched
    • Salesunmatched
    • Sales Managementunmatched
    • Strategic Accountsunmatched
    • Strategic Planningunmatched
    • Team Playerunmatched
    • Training Program Developmentunmatched
    • Willing to Travelunmatched

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