Job Description
We’re looking for a Manager to help lead the team at our brand-new family entertainment facility opening soon at Colorado Mills, Lakewood!
Are you into video games, bowling, karaoke? Are you friendly, outgoing? Do you enjoy being around people and work in a fun environment? Then you’re the kind of person we’d love to hire!
The Food & Beverage (F&B) Manager is responsible for managing all F&B operations and delivering an excellent customer experience. They will forecast, plan and manage all F&B orders, staff and finance.
Please note you must have a High School Diploma or GED to apply.
Open availability, especially nights and weekends, is required.
All of management will handle and serve alcohol - as such, you must be at least 21 years or older.
Benefits: Paid Time Off (PTO), Medical, Dental, Vision, Life and 401(K) with company matching.
Essential Duties:
Customer Service:
- Provide excellent customer service and satisfaction by being constantly visible and readily accessible to our customers.
- Preserve excellent levels of internal and external customer service.
- Investigates and resolves customer complaints regarding food quality, service, or accommodations.
Team Management:
- Selects, coaches, and develops effective staff for the Food & Beverage Department.
- Holds weekly staff meetings with department supervisors to discuss and resolve any issues relating to operations, staffing, customer service, etc.
- Issue disciplinary actions for department staff.
Food & Alcohol Safety:
- Monitors food preparation methods, portion sizes, and garnishing and presentation of food in order to ensure that food is prepared and presented in an acceptable manner.
- Schedules and receives food and beverage deliveries, checking delivery contents in order to verify product quality and quantity.
- Conducts alcohol and age restriction control in accordance with company policies.
Operations Management:
- Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards.
- Monitors department budgets and payroll records, and reviews financial transactions in order to ensure that expenditures are authorized and budgeted.
- Conduct & monitor department inventory, submitting reports on weekly & monthly basis.
- Enforces compliance with all local, state, federal regulations and company policy pertaining to safety and health.
Qualifications:
- 3-5 years food & beverage management experience, preferably in the restaurant / fast food / hospitality industries.
Work Environment:
While performing the duties of this job, the employee regularly works in a bowling center/arcade environment where high levels of noise, dust and activity can be expected.
Physical Demands:
- Regularly required to bend, stretch, twist, climb and have a high level of mobility/flexibility in small spaces.
- Required to stand and walk for extensive periods of time without breaks during busy times.
- Lifting and/or moving up to 100lbs with assistance is required.
The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position. They are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Check out our Facebook (Search: Round1HQ), Instagram (Round1USA), and Twitter (@Round1USA), Indeed (Round One Entertainment Inc.), Glassdoor (Round One)
Numbers & Facts
| Location | Lakewood, Colorado |
| Industry | Entertainment Venues and Theaters |
| Salary | $24–$26.25 |
| Company Size | 20 to 49 employees |
| Website | http://www.round1usa.com/ |
About Company
Round1 is an multi entertainment activity complex company holding 5 stores in California, 1in Washington, 1 in Texas, 1 in Massachusetts and 1 in Illinois. (as of April, 2016).
Our typical store is around 50,000 square foot age as anchor tenants in shopping malls. In it, we offer bowling, arcade games, billiards, darts, ping pong, food and drinks, a variation that is not matched by other competitors in the industry.
Round1 originated back in 1980 and with the support from the fans and customers have successfully grown into a 113 store accounting for $890 million in sales. The stores combined bring in over 25 million customers annually. We cater to wide range of customers from family, groups of kids and adults providing an extraordinary fun and unforgettable experience. First oversea expansion was targeted to the United States as the company opened up the 1st store abroad in City of Industry, California back in August of 2010. From there the company has continued to add and now has 9 and counting. 2016 has at least 3 stores scheduled to open in Grapevine TX, Concord CA and Exton PA.
We are currently recruiting staff members and managers to join the company and help with the growth and the development. They will specifically be roles in opening up new locations and operating them. Employment of staff and managers operating existing stores are available as well. All employees with significant performances and outputs will be considered for internal advancement to GM. Beyond GM is a District Manager role. Depending on the skills and the expertise, advancing to a specific HQ position is possible as well.
Our motto is to have individuals develop and grow as the company grows and expands.
We are waiting for your application from all of you who would like to join our quest to become the number 1 entertainment center in the country.
Skills
- Budget Managementunmatched
- Budgetingunmatched
- Coachingunmatched
- Cook Dishesunmatched
- Corporate Policiesunmatched
- Customer Experienceunmatched
- Customer Support/Serviceunmatched
- Disciplinary Actionunmatched
- Expense Trackingunmatched
- Fast Foodunmatched
- Federal Laws and Regulationsunmatched
- Financeunmatched
- Financial Transactionsunmatched
- Food Deliveryunmatched
- Food Presentationunmatched
- Food Qualityunmatched
- Food Servicesunmatched
- Food and Beverage Industryunmatched
- Forecastingunmatched
- High School Diplomaunmatched
- Hospitality and Tourismunmatched
- Inventory Reportsunmatched
- Lift/Move 100 Poundsunmatched
- Operations Guidelinesunmatched
- Operations Managementunmatched
- Physical Demandsunmatched
- Problem Solving Skillsunmatched
- Resolve Customer Issuesunmatched
- Restaurantunmatched
- Safety/Work Safetyunmatched
- State Laws and Regulationsunmatched
- Team Lead/Managerunmatched
- Video Gamesunmatched
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