KSE Security Agent- Full Time

Denver, Colorado

30+ days ago

Job Description

Job Title: Security Agent

Department: Arena Security
Business Unit: KSE Corporate
Location: Ball Arena
Reports To: Director, Security
Employment Type: Full Time / Hourly / Non-Exempt
Supervisor Position: No

Posting end date: open until filled
______________________________________________________________________________

Kroenke Sports & Entertainment (KSE) is an American Sports and Entertainment holding company based in Denver, Colorado. KSE is committed to providing world class sports and entertainment for both live and broadcast audiences. We are the employer of choice as the owner and operator of Ball Arena, DICK’S Sporting Goods Park, the Paramount Theatre, Denver Nuggets (NBA), the Colorado Avalanche (NHL), Colorado Mammoth (NLL), Colorado Rapids (MLS), KIMN,KXKL, KKSE (FM/AM), Altitude Sports & Entertainment, Major League Fishing/Fishing League Worldwide (MLFLW), Winnercomm, Outdoor Sportsman Group and SkyCam.

The Security Department’s vision is to serve and protect the interests and assets of Kroenke Sports & Entertainment by engaging our employees, teams, vendor partners, and guests within our safety and security processes. Our mission is to sustain a presence of safety and security throughout each day, every day. To remain committed and consistent to our vision, values, commitments, and assignments. To engage in our security process by creating a beginning, middle, and end to every encounter with exemplary customer service. To continually improve our security processes to meet the challenges and needs of Kroenke Sports & Entertainment.

Nature of work:
This position is responsible for property security and the protection and safeguarding of guests and employees. Hours for this position fluctuate depending upon arena event schedule, so the ability to work flexible hours is mandatory.

Examples of work performed:

Responsible for facility security: Access Control, CCTV monitoring, patrolling of KSE properties to include parking lots, traffic control, incident response, safety and emergency procedure response.
Patrols Ball Arena Campus, Paramount Theatre and KSE Imprints; reports all safety and/or security concerns to appropriate personnel.
Provides access control for the facility through post requirements and building access control system.
Monitors Closed Circuit Camera system and Weather applications; reports all safety and/or Security concerns to appropriate personnel. Activates weather protocols.
Performs emergency response to fire alarms, evacuations, and other situations; is trained on and maintains proficiency regarding emergency response.
Provides initial investigation with documentation and provides follow-up on incidents including, but not limited to, building damage, injury to patron or employee, criminal activity and policy/procedure violations.
Performs functions as directed to establish a safe and efficient environment for building staff and guests.
Provides customer service to guests and employees of facility.
Provides logistical support of vehicles and freight for multiple vendors and events.
Handles complaints, disturbances or related problems with the public, staff or promoters.
Participates in internal and external training programs for regular and part-time employees.

Working Conditions & Physical Demands

Capable of sitting, standing stationary or walking for up to 8 hours per shift with some bending, stooping and stretching.
Requires eye-hand coordination and manual dexterity enough to handle paperwork and mail, and to operate a keyboard, telephone, mobile device, handheld metal detector wand, flashlight, two-way radio, and other office equipment.
Occasionally lifting items weighing up to 30 pounds.
Ability to hear a phone, a two-way radio, audible alarms and verbal communications in a moderate to loud environment.
Tolerance for moderate to loud event noises.
Working outside in extreme weather conditions (heat, cold, rain) from time to time.
Comfortability being near heavy vehicle and pedestrian traffic.
Working conditions and physical demands listed are not all inclusive and subject to change.

Qualifications:

Minimum
- High School Diploma or GED
- One to two years’ experience in security operations, preferably in a large arena or sports facility.
- Valid Colorado Driver’s License

Competencies/Knowledge, Skills & Abilities:

Ability to communicate effectively and professionally, orally and in writing, with customers, visitors and other employees at all levels.
Ability to exercise proper action and attitude in handling incidents and demands of the entertainment environment.
Possess excellent interpersonal skills and diplomacy.
Works well with others; establishing and maintaining effective relationships with fellow coworkers and supervisors.
Presents a clean, neat professional appearance.
Ability to read, understand and interpret written and verbal instructions and reports.
Knowledge of general security functions and arena facility operations highly preferred.
Knowledge of CCTV and Access control systems.
Ability to obtain and maintain a merchant guard license from the City of Denver
Ability to acquire or produce and maintain a Valid Colorado Driver’s license and meet company vehicle driving standards

Compensation:
Based on qualifications and experience.

$23.50 per hour
+$1.00 per hour on graveyard shift

Benefits Include:

12 Paid Company Holidays
Health Insurance (Medical, Dental, Vision)
Paid Time Off (PTO)
Life Insurance
Short and Long-term Disability
Health Savings Account (HSA)
Flexible Spending plans (FSAs)
401K/Employer Match

Applications must be received by: open until filled.

Equal Employment Opportunity:
Kroenke Sports & Entertainment (KSE) provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training

#twentry

Numbers & Facts

Location	Denver, Colorado
Website	https://www.ballarena.com/careers

Skills

Access Controlunmatched
Broadcastingunmatched
CCTVunmatched
Cargo/Freightunmatched
Cellular Telephoneunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Driver's Licenseunmatched
Emergency Proceduresunmatched
Emergency Responseunmatched
Entertainment and Mediaunmatched
Fire Alarmunmatched
Fishingunmatched
Health Insuranceunmatched
Heavy Equipment/Vehiclesunmatched
High School Diplomaunmatched
Incident Responseunmatched
Interpersonal Skillsunmatched
Keyboardsunmatched
Lift/Move 30 Poundsunmatched
Manual Dexterityunmatched
Mobile Devicesunmatched
Office Equipmentunmatched
Physical Demandsunmatched
Presentation/Verbal Skillsunmatched
Process Improvementunmatched
Safety Processunmatched
Sportsunmatched
Team Playerunmatched
Theaterunmatched
Training Programunmatched
Two Way Radiounmatched
Vehicle Drivingunmatched

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KSE Security Agent- Full Time

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