L1/L2 Field Technicians

Client Overview:
Our client is a leading provider of telecommunications infrastructure services. They specialize in supporting data center operations, network deployment, and maintenance across various sites, ensuring reliable connectivity for clients. Our client is hiring L1/L2 Field Technicians. These are contract roles expected to last at least 6 months.

Salary/Hourly Rate:
Up to $27/hr, Based on level of experience

Position Overview:
The L1/L2 Field Technicians will provide essential support across data centers and Points of Presence (POPs), ensuring optimal operation and maintenance of network infrastructure. Success in this role involves delivering high-quality installation, repair, and testing activities while coordinating with network teams and vendors. The L1/L2 Field Technicians will help maintain the integrity and efficiency of the company's telecommunications assets while working nights, weekends, and throughout emergency maintenance activities.

Responsibilities of the L1/L2 Field Technicians:

• Perform physical installation, repair, and maintenance at data centers and remote POPs with a focus on quality standards.
• Assist with card additions, replacements, software upgrades, and testing procedures.
• Conduct site surveys and audits to support network builds, upgrades, or decommissioning activities.
• Coordinate with vendors and local organizations to ensure timely and compliant installation and repair activities.
• Support site assessments for space, power, and equipment deployment projects.
• Recommend process improvements to enhance network asset quality and operational efficiency.
• Help manage site access, equipment staging, and other logistical tasks.

Required Experience/Skills for the L1/L2 Field Technicians:

• 2 - 5 years of related experience.
• Solid understanding of data center and network infrastructure, including cabling, fiber, copper, power, and environmental controls.
• Experience installing and maintaining telecommunications equipment such as routers, switches, DWDM systems, and optical infrastructure.
• Ability to interpret telecommunications testing standards and use testing equipment such as OTDRs, power meters, and microscopes.
• Familiarity with regulatory standards and permitting processes.
• Capable of working independently and diagnosing technical issues efficiently.
• Strong communication and collaboration skills with vendors and internal teams.

Preferred Experience/Skills for the L1/L2 Field Technicians:

• Hands-on experience with fiber splicing and working in vaults or manholes.
• Knowledge of network testing procedures for Ethernet and SONET bandwidths.
• Experience managing site surveys, equipment staging, and logistics.

Education Requirements:

• Associate's degree or a technical certification is preferred.

Benefits:

• Client-provided benefits available, upon eligibility.

Job Wrapping ID: #LI-AJ3

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EOE/M/F/D/V/SO

Position ID: 410349