L2 - Lead Technician - Data Center Services

Squan Default
  • Fishkill, New York
    30+ days ago

    Job Description

    CORE RESPONSIBILITIES

    • Complex network troubleshooting: OSPF/BGP adjacency issues, VLAN misconfigurations, spanning tree problems
    • Multi-vendor hardware support across diverse environments
    • Circuit turn-ups and acceptance testing (dark fiber, wavelength, Ethernet)
    • Optical testing using OTDR, power meters, and fiber inspection scopes
    • System commissioning and burn-in procedures
    • Technical leadership for deployment projects (crew supervision)
    • Root cause analysis documentation for hardware and connectivity failures
    • Coordination with carriers, ISPs, and third-party vendors
    • Emergency response and P1/P2 incident onsite leadership
    • Development and refinement of site-specific runbooks and MOPs

    SKILLS AND ABILITIES

    • Server and storage installation
    • Rack-and-stack deployments
    • Hardware diagnostics and repair
    • Network connectivity troubleshooting
    • Structured cabling standards
    • Team supervision and mentoring
    • Analytical problem-solving
    • Time management
    • Communication
    • Accountability

    PREFERED QUALIFICATIONS

    • CompTIA A+, Network+, Server+, or Security+ certification.
    • BICSI Installer or Technician certification.
    • Experience with Cisco, Dell, HPE, Lenovo, or similar enterprise hardware.
    • Knowledge of VMware, Hyper-V, or cloud infrastructure.
    • Familiarity with DCIM platforms and asset management systems.

     REQUIRED QUALIFICATIONS

    • 5-8 years of data center or network operations experience
    • CCNA/CCNP, JNCIA/JNCIS, or equivalent networking certifications
    • Advanced fiber optic certification (CFOT/CFOS)
    • Demonstrated OTDR proficiency and fiber characterization experience
    • Experience leading teams in high-pressure, time-sensitive environments
    • Strong documentation and communication skills

    Numbers & Facts

    LocationFishkill, New York
    Websitehttps://www.squan.com/about-us

    Skills

    • Acceptance Testingunmatched
    • Analysis Skillsunmatched
    • Asset Managementunmatched
    • BGPunmatched
    • BICSI (Building Industry Consulting Service International)unmatched
    • CCNA - Cisco Certified Network Associateunmatched
    • CCNP - Cisco Certified Network Professionalunmatched
    • Cisco Network Systemsunmatched
    • Cloud Computingunmatched
    • Commissioningunmatched
    • Communication Skillsunmatched
    • CompTIA A+unmatched
    • CompTIA Network+unmatched
    • CompTIA Security+unmatched
    • CompTIA Server+unmatched
    • Dell Computersunmatched
    • Documentationunmatched
    • Emergency Responseunmatched
    • Ethernetunmatched
    • Hardware Administrationunmatched
    • Hardware Repairunmatched
    • Head of Financeunmatched
    • Internet Service Providersunmatched
    • JNCIA - Juniper Networks Certified Internet Associateunmatched
    • JNCIS - Juniper Networks Certified Internet Specialistunmatched
    • Leadershipunmatched
    • Mentoringunmatched
    • Microsoft Hyper-Vunmatched
    • Network Administration/Managementunmatched
    • Network Connectivityunmatched
    • Network Operations Centerunmatched
    • Open Shortest Path First Protocol (OSPF)unmatched
    • Problem Solving Skillsunmatched
    • Root Cause Analysisunmatched
    • Spanning Tree Protocolsunmatched
    • Systems Administration/Managementunmatched
    • Team Lead/Managerunmatched
    • Technical Leadershipunmatched
    • Testingunmatched
    • Time Managementunmatched
    • VLAN (Virtual Local Area Network)unmatched
    • VMWareunmatched

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