L3 Data Center Technician / Technical Lead (Night Shift)

Our client, an IT Services and Consulting company, is looking for a L3 Data Center Technician / Technical Lead (Night Shift) for their Santa Clara¸ CA location.

Responsibilities:

• Lead daily technical activities and project builds within data center operations.
• Supervise and guide technicians, manage escalations, and coordinate with client management and supporting teams to deliver work in line with approved standards.
• Act as the primary liaison between the technician team, service provider management, and client stakeholders.
• Prioritize work, assign tasks, and manage team workload across operational support and project builds.
• Review build documentation before project execution and resolve questions, gaps, and dependencies with relevant teams.
• Direct data center build activities and verify adherence to approved designs, procedures, and site standards.
• Serve as the technical escalation point for L1 and L2 technicians and provide advanced troubleshooting and ticket resolution.
• Coordinate with network, infrastructure, and other support teams on project execution and escalations.
• Define training paths aligned with operational standards and coach technicians to improve technical capability.
• Provide technical leadership and people supervision, including guidance on task execution and work quality.
• Track progress, communicate risks and blockers, and confirm completion and handover of assigned activities.

Requirements:

• 5 plus years of relevant experience in data center operations or infrastructure hardware support.
• Proven experience as a technical lead with responsibility for team supervision and workload coordination.
• Advanced troubleshooting skills across server hardware, connectivity, and data center deployment activities.
• Ability to review build documentation, guide technical teams, and communicate effectively with management and stakeholders.
• 8.00 Years of Experience

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities