L3 Data Center Technician / Technical Lead (Night Shift)

ICONMA, LLC
  • Santa Clara, CA
  • $16.90–$60.71 Per Hour
  • Instant Apply
1 day ago

Job Description

Our client, an IT Services and Consulting company, is looking for a L3 Data Center Technician / Technical Lead (Night Shift) for their Santa Clara¸ CA location.
 
Responsibilities:
  • Lead daily technical activities and project builds within data center operations.
  • Supervise and guide technicians, manage escalations, and coordinate with client management and supporting teams to deliver work in line with approved standards.
  • Act as the primary liaison between the technician team, service provider management, and client stakeholders.
  • Prioritize work, assign tasks, and manage team workload across operational support and project builds.
  • Review build documentation before project execution and resolve questions, gaps, and dependencies with relevant teams.
  • Direct data center build activities and verify adherence to approved designs, procedures, and site standards.
  • Serve as the technical escalation point for L1 and L2 technicians and provide advanced troubleshooting and ticket resolution.
  • Coordinate with network, infrastructure, and other support teams on project execution and escalations.
  • Define training paths aligned with operational standards and coach technicians to improve technical capability.
  • Provide technical leadership and people supervision, including guidance on task execution and work quality.
  • Track progress, communicate risks and blockers, and confirm completion and handover of assigned activities.
 
Requirements:
  • 5 plus years of relevant experience in data center operations or infrastructure hardware support.
  • Proven experience as a technical lead with responsibility for team supervision and workload coordination.
  • Advanced troubleshooting skills across server hardware, connectivity, and data center deployment activities.
  • Ability to review build documentation, guide technical teams, and communicate effectively with management and stakeholders.
  • 8.00 Years of Experience
 
Why Should You Apply?
Why Should You Apply?

Numbers & Facts

LocationSanta Clara, CA
Salary$16.90–$60.71 Per Hour

Skills

  • Coachingunmatched
  • Communication Skillsunmatched
  • Documentationunmatched
  • Establish Prioritiesunmatched
  • Hardware Administrationunmatched
  • Health Planunmatched
  • Identify Issuesunmatched
  • Information Technology Consultingunmatched
  • Network Operations Centerunmatched
  • Operational Supportunmatched
  • People Managementunmatched
  • Productivity Managementunmatched
  • Project Executionunmatched
  • Project Trackingunmatched
  • Sales Managementunmatched
  • Server Hardwareunmatched
  • Team Lead/Managerunmatched
  • Technical Leadershipunmatched
  • Technical Writingunmatched

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