Job Description
Our client, an IT Services and Consulting company, is looking for a L3 Data Center Technician / Technical Lead (Night Shift) for their Santa Clara¸ CA location.
Responsibilities:
Requirements:
Why Should You Apply?
Responsibilities:
- Lead daily technical activities and project builds within data center operations.
- Supervise and guide technicians, manage escalations, and coordinate with client management and supporting teams to deliver work in line with approved standards.
- Act as the primary liaison between the technician team, service provider management, and client stakeholders.
- Prioritize work, assign tasks, and manage team workload across operational support and project builds.
- Review build documentation before project execution and resolve questions, gaps, and dependencies with relevant teams.
- Direct data center build activities and verify adherence to approved designs, procedures, and site standards.
- Serve as the technical escalation point for L1 and L2 technicians and provide advanced troubleshooting and ticket resolution.
- Coordinate with network, infrastructure, and other support teams on project execution and escalations.
- Define training paths aligned with operational standards and coach technicians to improve technical capability.
- Provide technical leadership and people supervision, including guidance on task execution and work quality.
- Track progress, communicate risks and blockers, and confirm completion and handover of assigned activities.
Requirements:
- 5 plus years of relevant experience in data center operations or infrastructure hardware support.
- Proven experience as a technical lead with responsibility for team supervision and workload coordination.
- Advanced troubleshooting skills across server hardware, connectivity, and data center deployment activities.
- Ability to review build documentation, guide technical teams, and communicate effectively with management and stakeholders.
- 8.00 Years of Experience
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
Numbers & Facts
| Location | Santa Clara, CA |
| Industry | Management Consulting Services |
| Salary | $16.90–$60.71 Per Hour |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | https://www.iconma.com/ |
Benefits
401K, Employee Referral Program, Life Insurance
About Company
ICONMA is a global information consulting management firm providing Professional Staffing Services and Project-Based Solutions for organizations in a broad range of industries.
- Corporate Headquarters in Troy, Michigan; 20+ locations worldwide.
- Certified Woman-Owned Business Enterprise (WBE); certified by Women’s Business Enterprise National Council, National Women Business Owners Corporation (NWBOC); and California Public Utilities Commission (CPUC).
- Founded in 2000
- 2000+ Employees
The company was founded on the principle that success is derived from delivering high quality service and resources in the most responsive, flexible, and innovative way. ICONMA invests in people and resources with a single goal: To provide our customers with the highest quality service in the most responsive manner. Through its network of offices, ICONMA provides the resources to help clients maintain their competitive advantage.
Skills
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