Lab Technician / Test Technician

Position 1: Representative Technician

This role in summary

The technician will provide product and component testing, analysis, and problem solving while developing and applying a strong understanding of appliance operations and lab procedures. In

this position, you'll take a role in developing, executing, and documenting new test procedures, gathering knowledge through test results and applying that information to analyze problems for root cause.

• Technical Certificate, associate's degree in electrical/Electronics , associate's degree in science or previous lab experience type of work

• Knowledge of lab operations

• Experience with personal computers, Excel, Word and Google suite

• Basic hand tool mechanical skills

• Previous knowledge and work with washer and dryers

• Perform and coordinate evaluations with direct supervision Generate, analyze, communicate, and formally document test data relevant to the product and component approval process

• Communicating results with recommendations

• Continuous Improvement and 5S mindset are a plus

• Strong verbal and written communication skills

Position 2: Test Technician

Whirlpool is seeking qualified candidates for a Representative, Technician. The position will be located and the Saint Joseph Technology Center. In this role they will test washer and dryers in the laundry

performance and energy laboratories, while developing and applying a strong understanding of washer and dryer performance behavior. Also will use critical thought to interpret that information for performance evaluations.

analysis methods.

Responsibilities Will Include:

• Performs tests without supervision. Create reports with test results in the Laboratory Request System.

• Communicate to the supervisor to schedule and prioritize activities. Works with other technicians for completion projects and of specific department objectives.

• Provide technical direction and critical thought in problem solving and insights that go beyond the data in the reports.

• Have a continuous improvement mindset and implement continuous improvement projects

• Maintain laboratory equipment and facilities with 5S.

• Identify the problem and articulate the root cause and solution and document learnings. Documents new standard work instructions and

• improves current instructions and Cross train and assist other personnel as needed

• In addition, to develop and document any new test procedures, help to write test procedures and reference guidelines.

• The Technician is also responsible for maintaining a strong communication link to various product teams, supervisors and related departments.

Minimum Requirements

• Associates degree Technology/Science degree

• Basic knowledge applications such as: Google, Microsoft Word and Excel
• Proven good judgment and the respect of peers and client groups
• Outstanding people skills, with the specific ability to interact with peers and other groups
• for Goal Sharing
• Strong verbal and written communication skills
• Strong Math Skills including a basic understanding of statistics
• Ability to use advanced laboratory equipment and instrumentation, maintain in good
• working order and assure calibration
• Ability to move appliances with an appliance cart
• Ability to move test loads
• Ability to use equipment with precision to gather data (Scales, stopwatches, etc).

Preferred Skills and Requirements:

• Prefer 4 year Technology/Science degree

• Chemistry lab or biology lab experience
• Proficient with Statistical software would be preferred.
• Ability to use a sewing machine is preferred.
• Preferred household appliance product experience.
• Planning and organization skills
• Broad knowledge of product performance standards, procedures and processes, and the
• ability to adapt this knowledge to unusual situations
• Ability to work on multiple test procedures concurrently
• Ability to write and complete final test reports, including conclusions.
• Maintain impeccably accurate records