Laboratory Care Technician

Fairview is looking for a Laboratory Care Technician (LCT) at M Health Fairview Clinic - Fridley. This position would also be cross trained to work at M Health Fairview Clinic - Andover and M Health Fairview Clinic - Rogers locations. Primary hours are between 9:00am and 5:30pm, however the hours this position may cover vary between 7:00am and 6:30pm. These are 8-hour shifts. This position includes one 8-hour shift at the M Health Fairview Urgent Care - Brooklyn Park location approximately every 6th weekend. Schedule is subject to change to meet staffing needs, including floating to other nearby clinics.

Working with diverse populations within a healthcare environment, the Laboratory Care Technician (LCT) plays an important role in providing quality, proficient and professional services in keeping with M Health Fairview Values as they interact with our patients, families, and co-workers. The LCT performs laboratory specimen collection at various Fairview or outreach locations, as well as provides for safe and secure specimen handling and point of care testing. Responsible for accurately entering orders and collection information into the Laboratory Information System and associated subsystems; monitoring computer logs for incomplete work; scheduling tests/procedures and providing results in LIS/HIS and over the phone, the LCT's attention to detail and accuracy are the foundation for our providing quality laboratory services. Working as an individual or team member, the LCT continuously works towards providing quality service improvement and optimum support to the department and team members in achieving M Health Fairview's goals.

Responsibilities

• Follows established guidelines to obtain biological specimens and perform procedures.
• Collects biological specimens with appropriate technique following established Standard Operating Procedures (SOP).
• Performs phlebotomy at various sites and communicates special handling needs of the specimen.
• Uses appropriate communications skills to meet patient/family and other customer needs.
• Demonstrates proficiency with point of care testing and/or waived testing.
• May perform EKGs.
• May train others in phlebotomy skills.
• Ensures specimens are acceptable for testing, including properly identified.
• Processes specimens prior to testing or sending to reference labs.
• Performs daily quality control, troubleshooting and equipment maintenance.
• Monitors inventory, ordering and restocking supplies.
• Mentors and teaches students.
• Prioritizes work to achieve optimal patient outcomes.
• Prioritizes assigned work.
• Transports blood and body fluid under proper conditions and in a timely and safe manner.
• Seeks assistance appropriately for problem or unusual situations.
• Information processing.
• Accurately enters and releases order and collection information into LIS and subsystems.
• Monitors computer logs for incomplete work.
• Schedules tests/procedures.
• Provides results in LIS/HIS and reports over the phone.
• Acquires additional computer skills as appropriate to the work area. Supports and adheres to laboratory quality assurance program.
• Maintains a safe work environment.
• Adheres to safety protocols.
• Follows infection control guidelines.
• Responds appropriately to emergent situations.

Required Qualifications

• High School graduate, equivalent, or a higher degree. • Diploma, GED, equivalency evaluation, or transcript must be provided. and
• Completion of a formal phlebotomy education program or
• Completion of three months of full-time clinical phlebotomy and laboratory experience or
• Enrollment in MLT or MLS program including completion of a phlebotomy course.
• Must be at least 18 years of age.
• Successful customer service background within a diverse cultural setting.
• Demonstrate the ability to work under stress in a variety of situations.
• Ability to exercise independent judgment.
• Demonstrate manual dexterity.
• Demonstrates competence and proficient skills in collecting blood samples.
• Basic Life Support (American Heart Assoc or Red Cross) certification required when working in clinic setting (not required at Maple Grove Ambulatory Care Center) within 90 Days

Preferred Qualifications

• Prior laboratory experience in a hospital or clinic setting in a similar capacity.
• Some positions will require reliable transportation.