Laboratory Logistics & Transportation Specialist

Bloodworks Northwest is backed by more than 70 years of Northwest history and 250,000 donors. A national leader in transfusion medicine, Bloodworks has been chosen to serve more than 90 hospitals in Washington, Oregon and Alaska - partnering closely with local hospitals to deliver the highest level of patient care. Patients with traumatic injuries, undergoing surgeries or organ transplantation, or receiving treatment for cancer and blood disorders all depend on our services, expertise, laboratories and research. We are local, nonprofit, independent, volunteer-supported and community-based.

Starting Pay is $26.50-$27.50/hr. DOE.

Are you seeking to make a difference in the lives of others? Are you detail-oriented, committed to customer service, have a strong driving record, and have a lab or shipping/receiving background? Then the Lab, Logistics, and Transportation (LLT) Specialists may be the right fit for you! Bloodworks NW is currently hiring two LLT Specialists to join our fast-paced team! Paid training is provided.

POSITION PURPOSE:

This critical position supports all Bloodworks NW departments and Hospital customers by providing reliable, efficient transportation services; managing the receipt and distribution of incoming shipments to ensure an accurate audit trail; and positively representing Bloodworks NW to internal and external customers.

Principal responsibilities include, but are not limited to:

Laboratory:

• Receives and processes requests for routine and emergency testing.
• Evaluates specimens and requests for patient identification and suitability for pre-transfusion and other serologic testing, following laboratory policies.
• Accurately maintains an audit trail for incoming and outgoing packages and calls.
• Meticulously performs data entry for patients and donors into appropriate databases.
• Troubleshoots unacceptable specimens and appropriately documents outcomes.

Dispatch:

• Perform dispatch responsibilities for local and regional transportation in accordance with the appropriate priority. Operate computer systems relevant to the work performed in the department at this level, including Access, BBCS, IQVIA, and PC applications.
• Report incidents involving unusual circumstances or failures to follow standard operating procedures.
• Communicate and appropriately escalate concerns.
• Ensure that high-quality work is performed.
• Comply with all applicable Standard Operating Procedures (SOPs) as written.
• Perform other duties as assigned.

Courier:

• Proficiently perform all assigned courier duties, including transporting blood-related products, supplies, and business-related materials between Bloodworks NW labs and its local area hospital clients.
• Ensure full compliance with the standards outlined in the Bloodworks Vehicle Safety and Training Policy when operating or riding in company vehicles.
• Fully participate as a member of the Laboratory Logistics and Transportation department and Bloodworks teams by ensuring interactions with colleagues promote collaboration and effective communication.

REQUIREMENTS:

• One year of customer service and/or data entry experience required.
• Lab or shipping/receiving experience is a plus
• Possess and maintain a drivers license for at least 3 years.
• Valid State Drivers License in the State of Washington, with an acceptable driving record.
• A high school diploma or equivalent is required. Additional education is preferred.

Specific job skills include, but are not limited to:

• Computer skills, including data entry and word processing.
• Must meet MVR standards required by Bloodworks Vehicle Safety and Training Policy.
• Must meet standards of pre-hire background check.
• Ability to lift to 60 pounds.
• Must be able to adjust to a variety of vehicles.
• Demonstrated communication and interpersonal skills.
• Attention to detail is critical
• This is a full-time role (40 hrs./week).

Benefits and Perks:

Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also eligible to participate in retirement plans 401a & 403(b), a consolidated paid leave program (4.8-6.8 weeks of time off accrued per year, based on length of service), a subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*

• Conditions apply

Bloodworks Northwest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.