Laboratory Support Technician

Duties and Responsibilities

• Performs a variety of duties at progressively greater skill levels under varying degrees of supervision, records results.

• May receive specimens into the laboratory, process specimens, deliver specimens to testing locations, store specimens for future analysis and dispose of specimens.

• Performs component preparation including processing donor units, performing product modifications, and dispensing products for transfusion.

• Enters or retrieves data from established computer files.

• May review physician orders for supporting documentation.

• Answers telephones, routes callers, takes messages and provides routine information to callers.

• Demonstrates a commitment to patient, visitor, and staff by: complying with all applicable safety regulations; learning the impact of medical errors and methodology that will lead to reduction of errors; reporting actual and potential errors, as well as hazardous conditions; identifying opportunities to standardize processes and "error proof" systems that will lead to increased safety; and participating in safety education programs and root cause analyses as required.

• Maintains established policies and procedures, objectives, quality assessment, safety, environmental and infection control standards.

• Participates in educational programs and in-service meetings.

• Maintains required records, reports, and statistics as directed.

• Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

Required for All Jobs:

• Performs other related duties as identified.
• WellSpan Health has adopted and implemented a compliance program to support WellSpan's values and standards for professionalism, integrity, and ethics. Expected to support and meet the values and standards of the organization and the performance expectations of the job, the department, and the compliance program.
• WellSpan Health has adopted and implemented a privacy program to safeguard the patient information and the business and operational information of the organization. Expected to support and meet the values and standards of the organization to safeguard patient and business/operational information.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.