Position Overview

The Laboratory Technical Specialist Team Lead at United Health Services (UHS) is an experienced laboratory professional who performs advanced clinical testing and provides the technical expertise that supports accurate, timely diagnostic results. This role leads quality and process improvement efforts, mentors laboratory staff, helps coordinate daily operations, and ensures compliance with regulatory and accreditation standards. Working closely with laboratory leadership and interdisciplinary partners, the Laboratory Technical Specialist strengthens operational performance, advances innovation, and contributes to exceptional patient care through quality, collaboration, and continuous improvement.

Primary Department, Division, or Unit:

Microbiology, UHS Wilson Medical Center

Primary Work Shift:

Day

Regular Scheduled Weekly Hours:

40

Compensation Range:

$37.00 - $55.50 per hour, depending on experience

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Job Responsibilities 

Essential Functions: 

• Perform advanced clinical laboratory testing, analysis, and result validation to deliver accurate, timely diagnostic information that supports patient care and clinical decision-making 

• Provide input on day-to-day scheduling, creating departmental/section schedules as needed 

• Identify staff issues related to job performance and/or behavior, providing feedback to staff, supervisors, or management as required to address concerns 

• Lead quality control and quality assurance processes to identify variances and implement corrective actions that maintain compliance and test integrity 

• Optimize laboratory workflows and operational processes to improve efficiency, turnaround times, and service quality across the specialty area 

• Develop and maintain laboratory policies, procedures, and documentation standards aligned with regulatory requirements and industry best practices 

• Collaborate with laboratory leadership and interdisciplinary stakeholders to advance department goals, innovation initiatives, and continuous improvement efforts 

• Provide technical expertise, training, and mentorship to laboratory staff and students to strengthen team capability and professional development 

• Support resource planning, inventory management, and budget input to sustain efficient and effective laboratory operations 

 

Scope and Impact: 

• Drive quality, accuracy, and reliability of laboratory testing, directly influencing patient outcomes and clinical care decisions 

• Exercise independent judgment and advanced technical expertise to resolve complex laboratory issues and improve processes 

• Influence team performance and operational effectiveness through mentorship, workflow guidance, and quality oversight 

• Contribute to departmental and organizational goals by advancing performance improvement and innovation initiatives 

• Support regulatory readiness and accreditation standards, ensuring compliance with New York State and federal laboratory requirements 

 

Compliance and Professional: 

• Maintain NYS Clinical Laboratory Technologist licensure and fulfill all continuing education and competency requirements in accordance with state regulations 

• Adhere to CLIA, New York State Department of Health, and organizational policies to ensure safe, compliant laboratory operations 

• Complete required training, certifications, and competency validations within established timeframes 

• Support audit readiness and documentation standards by maintaining accurate records and adhering to quality and regulatory expectations 

• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations 

• As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks 

 

Additional Expectations: 

• Contribute to a culture of continuous learning, professional growth, and connection, supporting both patient outcomes and team success 

• Assume additional supervisory responsibilities in the absence of an on-site supervisor 

• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions 

• Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations 

• Perform additional responsibilities as required to meet department and organizational needs 

 

Position Qualifications 

Required: 

• Bachelor’s Degree 

• NYSED-OP Clinical Laboratory Technologist License 

• At least 5 years of direct experience performing the exact or very similar duties required by the job within the same role or function, with at least 4 years of experience as a Licensed Clinical Laboratory Technologist 

• At least 5 years of healthcare experience working in the healthcare industry in any job function 

• At least 3 years of related experience in a role or field that provides transferable skills or knowledge relevant to the position

Preferred:

• ASCP Specialist Certification in any discipline

• At least 3 years of project/operations leadership experience leading projects, workflows, or operational processes

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Why You’ll Love Working at UHS

At United Health Services (UHS), we believe every connection—to patients, to purpose, to each other—makes a difference. That’s why we’re intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we’re here to help you thrive in work and life.

A Culture of Connection – We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family – We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

​Well-Being & Financial Security – From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we’re here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

​Growth That Moves with You – With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

​A Place to Call Home – Located in New York’s Southern Tier, UHS offers more than a career—we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

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About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York’s Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region’s population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers. 

At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission—we’d love for you to consider joining us!

 

United Health Services is an Equal Opportunity Employer.