• Joplin, Missouri
    10 days ago

    Job Description

    Job Type:

    Staff

    Job Description:

    Kansas City University is seeking a friendly, energetic Lead Barista to join our on-campus coffee shop in Joplin. In this role, you'll do more than prepare beverages. You'll help create a welcoming environment where students, faculty, and staff can recharge, connect, and start their day. If you enjoy working with people, thrive in a fast-paced setting, and take pride in delivering exceptional customer service, we'd love to meet you. Previous barista experience is preferred, but we value positive attitudes, reliability, and a passion for creating great customer experiences.

    *** Scheduled Hours: 6:30 a.m. - 3:00 p.m. Monday - Friday ***

    Essential Duties:

    • Greeting customers in a friendly manner and taking food and drink orders
    • Preparing and serving beverages, ranging from simple to complex
    • Answering customers’ questions about menu choices
    • Promoting and recommending menu options to customers
    • Taking payment and operating point-of-sale system
    • Maintaining inventory and equipment by cleaning, troubleshooting and scheduling repairs 
    • Keeping the work environment sanitary and organized
    • Evaluating and modifying processes to improve efficiency and quality of service
    • Develops new and innovative ideas for making the area better
    • Ensures adequate food and supplies are on hand
    • Coordinates orders for the shop including food, beverage, and supplies, etc.
    • Prepares and bakes pastry items
    • Strong time management skills
    • Complies with food/health safety regulations
    • Handles monthly inventory and turns it in to Hospitality Manager

    Qualifications:  

    • Previous barista experience strongly preferred
    • Excellent customer service
    • Professional, friendly, and outgoing personality

    Equal Opportunity Employer

    KCU is committed to promoting an equal employment opportunity workplace. Equal opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without discrimination on the basis of race, color, religion, sex, age, national origin, genetic information (GINA), physical or mental disability, pregnancy, sexual orientation, gender identity, marital status, familial status, ancestry, military and/or veteran status, and/or any other status protected by applicable Federal, state or local law.

    Annual Security Report

    KCU is committed to providing a safe campus for students, faculty, and staff. Our annual campus security report lists campus crimes and statistics for the campus and public areas around campus for the last three years, in accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act.

    Thank you for your interest in a career at KCU!

    Numbers & Facts

    LocationJoplin, Missouri
    Websitekansascity.edu/student-experience/student-services/campus-safety

    Skills

    • Beveragesunmatched
    • Cleaning Equipmentunmatched
    • Customer Experienceunmatched
    • Customer Support/Serviceunmatched
    • Equipment Maintenance/Repairunmatched
    • Espresso Makingunmatched
    • Food Safetyunmatched
    • Food and Beverage Industryunmatched
    • Geneticsunmatched
    • Identify Issuesunmatched
    • Inventory Levelsunmatched
    • Inventory Managementunmatched
    • Militaryunmatched
    • Organizational Skillsunmatched
    • Point of Sale (POS) Systemsunmatched
    • Process Developmentunmatched
    • Process Improvementunmatched
    • QoS (Quality of Service)unmatched
    • Quality Managementunmatched
    • Regulationsunmatched
    • Resolve Customer Issuesunmatched
    • Safety/Work Safetyunmatched
    • State Laws and Regulationsunmatched
    • Time Managementunmatched

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