Job Description
NextRow is looking to hire a lead business analyst for a contract position. Candidate can work 100% remote, preferably from Illinois.
Must have experience in Hospitality industry.
Client is migrating from a homegrown reservation system to a new third party reservation system. You will play a key role as a lead/senior business analyst to be able to document the business requirements, work with technical teams.
Technical acumen is extremely important for this role, understanding how technical integrations work, understand basic of JSON, SOAP, APIs etc.
Any experience with reservation systems, rewards systems is very desirable.
Some of the requirements:
• Develop and maintain relationships with customers, both domestic and global.
• Elicit requirements using interviews, document analysis, requirements workshops, surveys, and task/process/workflow analysis.
• Perform hands on system configuration and development/scripting as needed.
• Develop test plans and performs application testing for configuration or system-related changes.
• Coordinate module patches, bundles, and upgrades, including testing, documentation and implementation with all stakeholders.
• Audit policies and controls related to area of scope to ensure legal requirements are met and provide plan for compliance, as necessary.
• Identify opportunities to improve systems through automation, process re-engineering and new/improved features.
• Develop/deliver/maintain end user training and system documentation as needed.
• May serve as Project Manager for small projects.
• Provide production support, application maintenance and documentation for global systems within scope of responsibility.
• Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
• Other duties as assigned.
EXPERIENCE:
• Minimum 3 years of IT experience preferably in a Global organization
• Minimum 3 years of experience with relevant applications (e.g. reservations highly desired)
• Or Minimum 3 years relevant domain experience (e.g. hotel operations, hotel distribution)
EDUCATION
• Bachelor’s degree or equivalent work experience
Numbers & Facts
| Location | Chicago, Illinois (Remote) |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 2008 |
| Website | http://www.nextrow.com |
About Company
NextRow is next generation digital agency that combines digital experience with our extensive IT services background, based in Schaumburg, Illinois. NextRow has global teams working on different project implementations for multiple clients. With Onshore/Onsite, nearshore, offshoring option, NextRow can provide cost effective, highly optimized teams for projects.
NextRow specializes in implementation of content management applications such as Adobe Experience Manager, SiteCore, and integrating them with eCommerce platforms such as Magento, Hybris and ATG. With our extensive expertise in native mobile app development platforms, and hybrid app development, we are your one stop partner for solution implementation.
NextRow offers full end to end project implementations. With global teams spanning 4 countries, we deliver the quick turn around implementations to save our clients valuable time and big IT dollars. Most of our developers are certified developers in the technologies they work, to ensure that you get high class developer resources. With only hourly contract, or month to month contract, you can choose how many resources you need and add/remove resources based on your project needs.
Skills
- Application Programming Interface (API)unmatched
- Automationunmatched
- Benchmarkingunmatched
- Business Analysisunmatched
- Contract Analysisunmatched
- Develop and Maintain Customersunmatched
- Distribution Operationsunmatched
- Documentationunmatched
- Hospitality and Tourismunmatched
- Information Technology & Information Systemsunmatched
- JSONunmatched
- Process Engineeringunmatched
- Production Supportunmatched
- Project/Program Managementunmatched
- Publicationsunmatched
- Regulatory Requirementsunmatched
- SOAP (Simple Object Access Protocol)unmatched
- Sales Managementunmatched
- Software Administrationunmatched
- Software Patchesunmatched
- Software Testingunmatched
- Team Playerunmatched
- Technical Trainingunmatched
- Test Plan/Scheduleunmatched
- Testingunmatched
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